What are the responsibilities and job description for the Call Center Agent position at Landry's?
**Job Title:** Call Center Representative
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Agent at Landry's.
Main Responsibilities
- Answer incoming calls from customers regarding reservations and inquiries in a professional and courteous manner.
- Provide exceptional customer service by addressing concerns and resolving issues in a timely and efficient way.
- Assist with booking reservations and processing payments accurately using computer systems.
- Maintain a high level of professionalism while interacting with customers, ensuring their needs are met and exceeded.
- Collaborate with team members to ensure efficient operations and customer satisfaction.
Requirements
To be successful in this role, you should have:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Strong problem-solving and analytical skills.
- Proficiency in computer systems and software.
About Landry's
Landry's is a dynamic and growing company that values its employees and provides opportunities for career advancement. We strive to deliver exceptional customer experiences and build strong relationships with our customers.
