Office Manager

Are you a natural organizer, people-leader, and problem-solver?
We’re looking for a hands-on Office Manager to lead our front office operations and create an exceptional first impression for tenants, property owners, and visitors. If you enjoy running a smooth, professional office while supporting a great team, this role is for you.

Position Summary

The Office Manager oversees the daily operations of the front office for a property management company. This role supervises the front desk team, manages phone systems and office operations, supports tenant move-ins and move-outs, and ensures a professional, organized, and customer-focused office environment. The Office Manager is a hands-on leader who ensures smooth front desk operations and high-quality service for tenants, property owners, and vendors.

Key Duties and Responsibilities Include:

• Supervise, schedule, train, and support a small team of front desk employees
• Ensure professional, efficient handling of phone calls and walk-in visitors
• Manage the company phone system (RingCentral), including call routing and voicemail
• Oversee tenant move-in and move-out processes and related records
• Manage keys, mail, office equipment, and supplies
• Support office security, cleaning, and facilities coordination
• Resolve escalated customer concerns and support property managers as needed
• Point person for mailing, shipping, supplies, equipment, and errands.
• Oversee the handling of lobby traffic and ensure it is conducted in a friendly and polite manner.
• Coordinate and support employee engagement initiatives and company events
• Ensure excellent customer service to prospective and current tenants and promotes a quality living experience for all residents.
• Open and close desk and area during operating hours and ensure all procedures are completed properly.
• Perform other duties as requested.

The above statements are intended to describe the general nature and level of work being performed by employees in this position. This is not intended to be an exhaustive list of all responsibilities.

Experience Required

• 3 years of office management or administrative leadership experience
• 3 years of supervisory experience
• Strong customer service, communication, and organizational skills
• Proficient in Microsoft Office
• Knowledge of business and management principles.

Who We Are

Landmark Real Estate Management, LLC specializes in commercial and residential property management. As one of Whatcom and Skagit County’s largest property management companies, and with an unrivaled reputation for efficiency and expertise, Landmark is recognized as an industry leader.

Core Values We Live By

Do What’s Right – We lead with integrity

Solve Problems – We approach challenges with creativity

Maintain Accountability – We follow through, every time

Drive Change – We embrace innovation

Serve Others First – We put people at the center of what we do

SCHEDULE:

• Monday – Friday, 8:00 AM to 5:00 PM

LOCATION:

This position will be based out of the Bellingham office.

To apply, please submit your resume and cover letter.

Landmark Real Estate Management does not tolerate discrimination of any type and offers equal employment opportunities to all qualified persons without regard to race, color, religion, sex, natural origin, age, disability or medical condition, sexual orientation, marital status, veteran status or any other considerations made unlawful by Federal, State or local laws. We believe in providing eligible and qualified employees with opportunities to advance. Landmark Real Estate Management is an at-will employer.

Job Type: Full-time

Pay: $30.00 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

• Do you have Property Management experience?
• Do you have 3 years supervisory experience?
• Are you proficient in MS Office products?

Work Location: In person

Salary : $30 - $35