What are the responsibilities and job description for the Air Group Coordinator position at Landmark Incentive Marketing, Inc.?
Role Description
This is a full-time on-site role for an Air Group Coordinator located in Chicago, IL. The Air Group Coordinator will be responsible for coordinating group travel arrangements, managing flight reservations, monitoring and maintaining travel itineraries, and ensuring clients have a seamless travel experience. This role includes collaborating with vendors and partners, addressing customer inquiries, and resolving any travel-related issues.
- Proficiency in managing flight reservations and travel logistics
- Strong organizational, time management, and multitasking skills
- Excellent verbal and written communication abilities
- Ability to deliver outstanding customer service and resolve issues professionally
- Familiarity with travel booking systems and processes is preferred
- Proficiency in Microsoft Office Suite (e.g., Excel, Word, Outlook)
- Attention to detail and problem-solving skills
- Prior experience in travel coordination or a related field is a plus
- High school diploma or equivalent; a bachelor's degree in business, hospitality, or a related field is advantageous