What are the responsibilities and job description for the Front Desk Representative position at Landmark Hotel Group?
Hotel Front Desk /Guest Services Representative (flexible shifts 7am-3pm/3pm-11pm), HOLIDAY INN EXPRESS HAMPTON
Location: HOLIDAY INN EXPRESS HAMPTON
Full-Time and Part-Time Job
Join Our Team as a Guest Services Representative!
Do you love helping people and making their day special? Then we have the perfect job for you! We are looking for a friendly and enthusiastic Guest Services Representative to join our hotel team.
What You’ll Get To Do:
- Welcome Guests: Greet every guest with a warm smile and help them check into their rooms.
- Answer Questions: Be the go-to person for guests who need information about the hotel or local attractions.
- Solve Problems: Help guests with any issues or requests quickly and efficiently.
- Assist with Reservations: Help guests book their stay and ensure they have everything they need.
Who we are looking for:
- Great Attitude: Always cheerful and ready to help.
- Good Communication Skills: Can talk and listen to guests clearly.
- Problem Solver: Quick thinker who can handle any situation.
- Team Player: Work well with other team members to provide great service.
- Professional Appearance: Ensure uniform and personal appearance are clean and professional.
- Confidentiality: Maintain confidentiality of proprietary information; protect company assets.
Why You'll Love It Here:
- Bonus money for doing a great job
- Discounts for you, and even your friends and family
- Training and Development Opportunities
- 401(k) with company match, Life insurance
- Generous Paid Time Off
- Health Coverage: Medical, Dental, Vision.
How to Apply:
Ready to join a team where PEOPLE are our passion? Apply now and become part of the Landmark Hotel Group family!
Holiday Inn Express Hampton
1813 W. Mercury Blvd.
Hampton, VA 23666
Call Us: 757-838-8484
Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. We welcome all qualified applicants regardless of race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.
