What are the responsibilities and job description for the AM/PM Front Desk Representative position at Landmark Hotel Group?
"Recognized as the #1 workplace in Hampton Roads 2025"
Hotel Front Desk / Guest Services Representative (7am-3pm/ 3pm-11pm), FAIRFIELD INN & SUITES BY MARRIOTT
Location: Fairfield By Marriott Virginia Beach Town Center
Full-Time
Join Our Team as a Guest Services Representative!
Do you love helping people and making their day special? Then we have the perfect job for you! We are looking for a friendly and enthusiastic Guest Services Representative to join our hotel team.
What You’ll Get To Do:
- Welcome Guests: Greet every guest with a warm smile and help them check into their rooms.
- Answer Questions: Be the go-to person for guests who need information about the hotel or local attractions.
- Solve Problems: Help guests with any issues or requests quickly and efficiently.
- Assist with Reservations: Help guests book their stay and ensure they have everything they need.
Who we are looking for:
- Great Attitude: Always cheerful and ready to help.
- Good Communication Skills: Can talk and listen to guests clearly.
- Problem Solver: Quick thinker who can handle any situation.
- Team Player: Work well with other team members to provide great service.
- Professional Appearance: Ensure uniform and personal appearance are clean and professional.
- Confidentiality: Maintain confidentiality of proprietary information; protect company assets.
Why You'll Love It Here:
- Bonus money for doing a great job
- Discounts for you, and even your friends and family
- Training and Development Opportunities
- 401(k) with company match, Life insurance
- Generous Paid Time Off
- Health Coverage: Medical, Dental, Vision.
How to Apply:
Ready to join a team where PEOPLE are our passion? Apply now at LHGjobs.com and become part of the Landmark Hotel Group family!
Fairfield By Marriott Virginia Beach Town Center
20 Constitution Drive
Virginia Beach, VA 23462
20 Constitution Drive
Virginia Beach, VA 23462
Call Us: 757-228-3551
Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.
Salary : $15