Funeral Director- Walker Funeral Homes

Landmark Funeral Group is a trusted provider of compassionate, professional funeral and memorial services. Families rely on us during their most difficult moments, and we take pride in delivering care with dignity, respect, and precision.

As part of Landmark Funeral Group, this position supports our operating partner, Walker Funeral Homes where this role will be based and contribute day-to-day.

Every role at Walker Funeral Homes supports our mission of serving families with excellence. Our team members understand that the details matter — from the way we communicate with a family to the way we coordinate each step of the service process. We value compassion, professionalism, reliability, and a calm presence.

Role Overview

We are seeking a compassionate, professional, and detail-oriented Funeral Director to join our team.

This role serves as a primary point of contact for families throughout the funeral planning process, guiding them through arrangements, coordinating services, ensuring regulatory compliance, and delivering an exceptional level of care during one of life's most important moments.

Why Join Us

• Meaningful work supporting families and local communities
• Collaborative and supportive team environment
• Opportunity to make a lasting impact during important life events
• Growing organization committed to service excellence
• Culture built on compassion, professionalism, teamwork, and integrity
  
  

What You'll Do

Family Care & Arrangements

• Meet with families to arrange funeral, memorial, cremation, and celebration-of-life services.
• Guide families through service options, merchandise selections, personalization opportunities, and required documentation.
• Provide ongoing communication and support throughout the arrangement and service process.
• Ensure every family receives compassionate, professional, and personalized care.
  
  

Service Coordination & Execution

• Coordinate all aspects of visitations, funerals, memorial services, graveside services, and related events.
• Work closely with clergy, cemeteries, hospitals, hospices, nursing facilities, vendors, and community partners.
• Oversee service details to ensure services are carried out accurately and professionally.
• Ensure team members supporting services are informed, prepared, and aligned with service expectations.
  
  

Compliance & Documentation

• Complete and maintain all required case documentation, permits, authorizations, and death-related records.
• Ensure compliance with applicable federal, state, and local regulations.
• Maintain strict confidentiality and professionalism when handling family information.
• Follow all company procedures regarding identification, documentation, and care standards.
  
  

Community & Relationship Building

• Serve as a positive representative of the funeral home within the community.
• Develop and maintain professional relationships with clergy, healthcare providers, cemeteries, and community organizations.
• Support efforts that strengthen family satisfaction and community trust.
  
  

Team Collaboration & Leadership

• Support and mentor team members through coaching, guidance, and example.
• Contribute to a culture of teamwork, professionalism, and continuous improvement.
• Participate in staff meetings, training opportunities, and operational initiatives.
• Assist with additional duties as needed to support the location and families served.
  
  

What We're Looking For

• Licensed Funeral Director and Embalmer in the State of Ohio.
• Previous funeral service experience preferred.
• Strong interpersonal, communication, and relationship-building skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple services, deadlines, and priorities simultaneously.
• Professional demeanor and sound judgment in sensitive situations.
• Ability to work independently while contributing to a team-oriented environment.
• Valid driver's license with an acceptable driving record.
  
  

Benefits

• 401(k) with 5% company match
• Medical, dental, and vision insurance
• Generous PTO
• Employee discounts
  
  

Landmark is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.

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