What are the responsibilities and job description for the Intern, Business Services Operations position at Landmark Credit Union Talent Acquisition?
At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members’ financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you’ll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union.
NATURE AND SCOPE
Our Landmark Summer Internship Program offers a unique, hands-on experience designed to help you build valuable skills in key business lending areas (commercial real estate, commercial and industrial loans) that align with your field of study. Our paid, full-time internship program is located at our New Berlin, WI - Business Services building and runs for 12 weeks, from May 26 - August 14, 2026. During this time, interns will have the opportunity to participate in professional development activities, network with peers, and engage with senior leaders. Through this experience, you’ll explore potential career paths, expand your knowledge of Financial Institutions, and strengthen your professional skills that will prepare you for future success in a dynamic, People First culture.
As a Business Services Operations Intern, you will actively contribute to the Business Services Operations team and gain hands-on experience by:
• Gaining a comprehensive understanding of core business lending principles such as due diligence, documentation, processing, and servicing loans.
• Expanding business acumen through direct collaboration with Business Services team and stakeholders, gaining insights into how the team works together to execute a business loan.
• Ensuring effective team communication with the Business Services team, Landmark Credit Union, members and third-party vendors.
REQUIREMENTS
1. Must be enrolled as a full-time student pursuing a Bachelor’s degree in Business Administration, Finance, Paralegal, Real Estate or a related field. Preference will be given to candidates entering their senior year and/or previous internship experience.
2. Strong written and verbal communication, teamwork, and time management skills.
3. Proficiency in Microsoft Office Suite, including but not limited to Word, Excel, PowerPoint.
4. Ability to meet deadlines while working independently and as part of a team.
5. Strong organizational skills with attention to detail.
6. Demonstrated strong analytical and problem-solving abilities.
7. Demonstrated interest in learning business lending and business loan processing and documentation.
8. Ability to work 40 hours per week for the 12-week program.
9. Must comply with all company policies and procedures and all job-related state and federal laws and regulations.
PRINCIPAL ACCOUNTABILITIES
1. Learn our corporate culture and basic day-to-day communication/work processes.
2. Learn the financial industry and business needs of our members.
3. Assist with daily Business Services tasks, such as preparing loan documents, assist with insurance, title and flood orders, scan documents into loan documentation system, Nautilus.
4. Collaborate with team members to learn the various roles of the Business Services Operations team, Loan Admin, Processing, Servicing, Closing and Quality Control.
5. Attend and participate in team meetings and contribute ideas.
6. Take on special project and assignments as directed by managers.
7. Perform other duties as needed.
EEO/Veterans/Disabled