What are the responsibilities and job description for the OUTBOUND CALL CENTER AGENT — LANDMARK AUTOMOTIVE DEALERSHIP GROUP position at Landmark Automotive Group?
NOW HIRING: OUTBOUND CALL CENTER AGENT — LANDMARK AUTOMOTIVE DEALERSHIP GROUP
JOIN THE WINNING LANDMARK TEAM TODAY-LOCAL FAMILY OWNED AND OPERATED FOR OVER 40 YEARS WITH OVER 150,000 SATISFIED CUSTOMERS- FURTHER YOUR CAREER !
Location: Morrow, Chamblee or Athens Georgia
FULL TIME POSITION WITH FULL COMPANY BENEFITS
Schedule: 5 DAY WORK WEEK
About the Role
We are looking for a friendly, professional, and highly self-motivated Outbound Call Center Agent to join our dealership customer care team. In this role, you’ll be making effective outbound calls in huge numbers to potential sales customers to schedule appointments, answering questions, and ensuring every caller receives an exceptional experience.
Key Responsibilities
- Make outbound calls in volume to sales leads and successfully create appointments that show.
- Follow up with past customers and internet inquiries
- Update customer information in our CRM system
- Follow up with past customers and internet inquiries
- Meet daily/weekly call and appointment goals
- Provide exceptional service that reflects the dealership’s values
- Confirming appointments and following up on missed appointments
Qualifications and Requirements
- Excellent communication and customer service skills
- Strong phone etiquette and a positive attitude
- Ability to multitask and work in a fast-paced environment
- Meet daily/weekly call and appointment goals
- Prior call center experience with a proven track record is required
What We Offer
- Competitive pay with performance bonuses
- Opportunities for growth within the dealership
- Paid training
- Supportive team environment
- Full Company benefits-Major medical, health, dental, vision and matching 401k plan
JOIN THE WINNING LANDMARK TEAM TODAY AND FURTHER YOUR CAREER !