What are the responsibilities and job description for the Meter System Engineer / Product Configuration (United States (Remote), US) position at Landis Gyr?
Job Details
At Landis Gyr, we don't just manage energy-we lead the transformation toward a smarter and more sustainable energy future.
With a net revenue of USD 1.73 billion in FY 2024, and a presence in over 30 countries across five continents, Landis Gyr empowers utilities and consumers to optimize energy usage through advanced metering, grid-edge intelligence, and powerful data analytics.
Today, our global team of about 6,300 professionals is shaping the digital energy era-developing innovative technologies that support decarbonization, grid modernization, and real-time energy insights. Our record USD 4.6 billion order backlog and strong book-to-bill ratio reflect long-term confidence in our mission and solutions.
Join us at Landis Gyr, where we manage energy better!
This hybrid role combines technical expertise in Landis Gyr's smart metering solutions with strategic oversight in SAP Variant Configuration, ensuring seamless integration between customer requirements and engineering/manufacturing processes. The Meter Systems Engineer (MSE) portion of the role is responsible for supporting technical application of all of the Company products. The MSE serves as the field expert and liaison for smart grid metering. This portion of the position is responsible for meter and product training, product configurations, and metering related trouble shooting and issue resolution.
Key Responsibilities:
Technically supports Landis Gyr's portfolio of meter and network products, assisting in troubleshooting and issue resolution.
Assist in maintenance of variant configurator content in SAP, ensuring that all customer requirements are met in relation to product configuration rules established by Engineering and Manufacturing.
Work closely with engineering, product management, manufacturing, and customers to align product configurations with both business requirements and technological advancements for SAP Variant Configurator.
Provide user-level support and training for both SAP VC and smart metering customization tools, ensuring smooth adoption and utilization across teams.
Develop understanding of product strengths and weaknesses as they pertain to market requirements
Gather Competitive Intelligence
Develop and deliver technical sales presentations to prospective and/or existing customers
Attend trade shows and regional metering schools to conduct technical sales presentations in large group sessions
Provide technical expertise and information to customers and prospects on system configurations, usage,operation, and features.
Maintain up-to-date awareness of industry activities, trends, and regulatory issues Communicate "industry best practices" to maximize the value of Company solutions
Develop positive customer relationships through pro-active customer management while providing guidance to customers in implementation, operation, training, and problem resolution
Provide detailed information and coordinate with internal Company support teams to resolve customer issues
Respond to customer inquiries in a timely manner
Customer wellness visits
Promptly complete and file expense reports, detailed trip reports, and documentation of customer-related activities into Company's Customer Relationship Management (CRM) system
Develop appropriate communication channels and relationships in support of the sales teams need for internal information and communication to customers and the market. Maintains these channels in a manner that ensures cooperation, support, and teamwork.
Knowledge, Skills, and Abilities:
Microsoft office. Experienced user of ERP (Enterprise Resource Planning) & MRP (Material Requirements Planning) systems preferably SAP.
Accountabilities:
Must have excellent computer skills including the ability to utilize Excel, Word, Outlook, and CRM systems
Must have a valid driver's license.
Ability to work efficiently and independently on assigned projects with minimal supervision, demonstrating strong leadership and organizational skills.
Education and Experience:
Required Minimum Level of Education: Bachelors Degree In Engineering or similar field
Required Minimum Years of Experience: 3 years of experience in relevant role and successful performance in a customer service or technical support related position in an electronic technology related field including independent travel and customer contact
Experience with utility operations. AMR operations is a plus
At least 3 years of SAP-related experience in Variant Configuration (other ERP experience may be considered).
Technical Skills: Understanding of SAP ERP and PLM systems and variant configuration
Familiarity with smart metering technologies and systems is a plus.
Communication: Exceptional communication skills for coordinating across technical and non-technical teams, translating complex requirements into actionable solutions.
Working Conditions/Physical Requirements/Safety/PPE/OHSAS:
Working Conditions: Typical indoor office environment with the majority of time spent sitting and working on a computer using keyboard, mouse, and monitor. Occasional use of other devices such as: phone, copier/printer/fax, etc.
Driving Status: Expected to travel up to 75%
Physical Requirements: Typical office setting. Required to stand; walk; crouch; or handle objects. Lift and/or move up to 10 pounds. Ability to sit and view computer screen for long periods of time. The ability to see, hear, & speak in English. Reasonable accommodations provided for individuals with disabilities to perform the essential functions.
Personal Protection Equipment/Other OHSAS-18001 Safety Requirements: Ensure the continued efforts and assist in achieving annual goals of health, safety, and environmental policies. Must be current with available OSHA/Safety Training provided by the Company. If required, must be able to work while wearing safety equipment such as hard hats, work boats, gloves, hearing protection, and others.
Landis Gyr is a global leader in energy management solutions, operating in over 30 countries and headquartered in Switzerland. We are thrilled that you've considered Landis Gyr to be a part of your professional journey. As a part of the L G family, employees are offered a comprehensive and competitive package of benefits including medical, dental and vision coverage, life insurance, and a 401(k)-retirement plan featuring a generous company match incentive. Additionally, we offer three (3) weeks of Paid Time Off (PTO) as well as eleven (11) paid holidays. We also offer a tuition reimbursement program, optional pet insurance, supplemental medical coverage and a host of other perks to ensure the health, wellness, and enrichment of our team members.
Pay is in the range of $98,122 - $142,088 per year. The position is eligible for a 401(k) match and consideration for an annual bonus. The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held. All candidates are encouraged to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We value and encourage diversity in our team. This position is open to all qualified candidates regardless of gender, race, age, disability, sexual orientation, or background. We're committed to shaping a better future for everyone. #EnergizeYourCareer and join us on our journey towards a greener tomorrow.
Job Title: Meter System Engineer / Product Configuration
Requisition ID: 21512
Location:
With a net revenue of USD 1.73 billion in FY 2024, and a presence in over 30 countries across five continents, Landis Gyr empowers utilities and consumers to optimize energy usage through advanced metering, grid-edge intelligence, and powerful data analytics.
Today, our global team of about 6,300 professionals is shaping the digital energy era-developing innovative technologies that support decarbonization, grid modernization, and real-time energy insights. Our record USD 4.6 billion order backlog and strong book-to-bill ratio reflect long-term confidence in our mission and solutions.
Join us at Landis Gyr, where we manage energy better!
This hybrid role combines technical expertise in Landis Gyr's smart metering solutions with strategic oversight in SAP Variant Configuration, ensuring seamless integration between customer requirements and engineering/manufacturing processes. The Meter Systems Engineer (MSE) portion of the role is responsible for supporting technical application of all of the Company products. The MSE serves as the field expert and liaison for smart grid metering. This portion of the position is responsible for meter and product training, product configurations, and metering related trouble shooting and issue resolution.
Key Responsibilities:
Technically supports Landis Gyr's portfolio of meter and network products, assisting in troubleshooting and issue resolution.
Assist in maintenance of variant configurator content in SAP, ensuring that all customer requirements are met in relation to product configuration rules established by Engineering and Manufacturing.
Work closely with engineering, product management, manufacturing, and customers to align product configurations with both business requirements and technological advancements for SAP Variant Configurator.
Provide user-level support and training for both SAP VC and smart metering customization tools, ensuring smooth adoption and utilization across teams.
Develop understanding of product strengths and weaknesses as they pertain to market requirements
Gather Competitive Intelligence
Develop and deliver technical sales presentations to prospective and/or existing customers
Attend trade shows and regional metering schools to conduct technical sales presentations in large group sessions
Provide technical expertise and information to customers and prospects on system configurations, usage,operation, and features.
Maintain up-to-date awareness of industry activities, trends, and regulatory issues Communicate "industry best practices" to maximize the value of Company solutions
Develop positive customer relationships through pro-active customer management while providing guidance to customers in implementation, operation, training, and problem resolution
Provide detailed information and coordinate with internal Company support teams to resolve customer issues
Respond to customer inquiries in a timely manner
Customer wellness visits
Promptly complete and file expense reports, detailed trip reports, and documentation of customer-related activities into Company's Customer Relationship Management (CRM) system
Develop appropriate communication channels and relationships in support of the sales teams need for internal information and communication to customers and the market. Maintains these channels in a manner that ensures cooperation, support, and teamwork.
Knowledge, Skills, and Abilities:
Microsoft office. Experienced user of ERP (Enterprise Resource Planning) & MRP (Material Requirements Planning) systems preferably SAP.
Accountabilities:
Must have excellent computer skills including the ability to utilize Excel, Word, Outlook, and CRM systems
Must have a valid driver's license.
Ability to work efficiently and independently on assigned projects with minimal supervision, demonstrating strong leadership and organizational skills.
Education and Experience:
Required Minimum Level of Education: Bachelors Degree In Engineering or similar field
Required Minimum Years of Experience: 3 years of experience in relevant role and successful performance in a customer service or technical support related position in an electronic technology related field including independent travel and customer contact
Experience with utility operations. AMR operations is a plus
At least 3 years of SAP-related experience in Variant Configuration (other ERP experience may be considered).
Technical Skills: Understanding of SAP ERP and PLM systems and variant configuration
Familiarity with smart metering technologies and systems is a plus.
Communication: Exceptional communication skills for coordinating across technical and non-technical teams, translating complex requirements into actionable solutions.
Working Conditions/Physical Requirements/Safety/PPE/OHSAS:
Working Conditions: Typical indoor office environment with the majority of time spent sitting and working on a computer using keyboard, mouse, and monitor. Occasional use of other devices such as: phone, copier/printer/fax, etc.
Driving Status: Expected to travel up to 75%
Physical Requirements: Typical office setting. Required to stand; walk; crouch; or handle objects. Lift and/or move up to 10 pounds. Ability to sit and view computer screen for long periods of time. The ability to see, hear, & speak in English. Reasonable accommodations provided for individuals with disabilities to perform the essential functions.
Personal Protection Equipment/Other OHSAS-18001 Safety Requirements: Ensure the continued efforts and assist in achieving annual goals of health, safety, and environmental policies. Must be current with available OSHA/Safety Training provided by the Company. If required, must be able to work while wearing safety equipment such as hard hats, work boats, gloves, hearing protection, and others.
Landis Gyr is a global leader in energy management solutions, operating in over 30 countries and headquartered in Switzerland. We are thrilled that you've considered Landis Gyr to be a part of your professional journey. As a part of the L G family, employees are offered a comprehensive and competitive package of benefits including medical, dental and vision coverage, life insurance, and a 401(k)-retirement plan featuring a generous company match incentive. Additionally, we offer three (3) weeks of Paid Time Off (PTO) as well as eleven (11) paid holidays. We also offer a tuition reimbursement program, optional pet insurance, supplemental medical coverage and a host of other perks to ensure the health, wellness, and enrichment of our team members.
Pay is in the range of $98,122 - $142,088 per year. The position is eligible for a 401(k) match and consideration for an annual bonus. The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held. All candidates are encouraged to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We value and encourage diversity in our team. This position is open to all qualified candidates regardless of gender, race, age, disability, sexual orientation, or background. We're committed to shaping a better future for everyone. #EnergizeYourCareer and join us on our journey towards a greener tomorrow.
Job Title: Meter System Engineer / Product Configuration
Requisition ID: 21512
Location:
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $98,122 - $142,088