Quality Assurance Coordinator

Land O’Lakes Vermont Creamery is seeking a Quality Assurance Coordinator to support food safety, regulatory, and quality compliance. This role partners closely with the QA Supervisor and collaborates with technicians, cross-functional teams, and corporate quality to streamline processes and improve workflows.

The coordinator will help develop testing procedures, implement risk mitigation strategies, and create SOPs. Responsibilities also include supporting in-process and finished product testing, conducting pre-shipment reviews for COA submission, inspecting raw materials and packaging, reviewing lab documentation, and coordinating equipment servicing and proficiency testing. This role also serves as a primary backup in the laboratory as needed.

Required Qualifications & Experience

• 18 years or older
• High school diploma or GED required
• Ability to read, write, and follow verbal and written instructions; basic math skills required
• Proficient in Microsoft Office Suite

Preferred Qualifications & Experience

• 3 years of continuous work experience in any industry
• Associate degree in a science-related field with at least 2 years of relevant experience (food or dairy environment preferred)
• Self-motivated and able to work independently with minimal supervision
• Customer-focused with strong teamwork skills
• Ability to work in a fast-paced environment
• PCQI certification preferred

Competencies, Skills & Knowledge

• Knowledge of food chemistry, microbiology, GMPs, GLPs, and relevant regulations
• Strong communication skills, including report writing and interpreting safety, quality, and operational instructions
• Adaptable and able to manage changing priorities
• Detail-oriented with strong organizational skills; collaborative team player
• Experience with project management or process improvement initiatives
• Self-starter who thrives in a team environment and drives change
• Adheres to all safety, quality, sanitation, and GMP procedures
• Identifies and reports non-conforming products and equipment to QA leadership