Controls Engineer

Role: Senior Facilities Controls Engineer

Location: Charleston, SC/Berkeley, MO/Huntsville, AL/Ridley Park, PA

Travel:

This is a hybrid position, requiring up to 25% travel.

Job Description:

• Seeking a Senior Facilities Controls Engineer (L4) to join our team. This position will support a newly created workstream within Enterprise Services, Technology & Systems supporting the governance and management of a variety of building operational technology asset classes across the portfolio, primarily supported and managed with support from Global Real Estate & Facilities (GREF) as part of Enterprise Services.
• Enterprise Services is a team of 2,500 employees whose collective mission is to enable the build of products. Enterprise Services provides strategic partnership and support to all business units through multiple service towers – creating outsized impact and value across the Enterprise. The individual in this role would be a part of Enterprise Services Operational Excellence & Transformation team.
• The selected candidates will be responsible for providing direct support to the Operational Technology Team and Program Manager for *Connected Asset System. This role serves as a subject matter expert in supporting Building & Infrastructure controls and automation systems.

Position Responsibilities:

• Support technical troubleshooting and remediation for Building Management Systems / Building Automation Systems, including controllers, field devices, sensors, and system integrations.
• Analyze and resolve Client alarms, faults, and unattended conditions; determine root cause (software, hardware, instrumentation, network) and implement corrective actions to reduce nuisance alarms and false trips.
• Support nationwide rollout and integration of the enterprise SCADA platform for building and infrastructure monitoring; analyze configuration and connectivity issues and coordinate fixes.
• Evaluate integrations between Client/SCADA and enterprise systems (IT/OT interfaces, fault management, analytic platforms, CMMS) to ensure reliable data flow and operational visibility.
• Troubleshoot industrial communication networks and protocols (BACnet/IP, BACnet MS/TP, Modbus TCP/RTU, Ethernet/IP) including use of network analyzers and diagnostic tools.
• Review, understand, and update technical documentation: sequence of operations, as-built control diagrams, network architecture, configuration standards, and test/commissioning reports.
• Produce monthly reports for leadership on system performance, incident resolution, corrective actions taken, trends in alarms/faults, and planned activities.
• Coordinate with cross-functional teams (engineering, facilities, production, IT/cybersecurity, suppliers, and vendors) to support strategic initiatives and deliver projects on schedule.
• Provide contractor oversight and technical direction to third-party integrators and service providers; evaluate vendor work and ensure adherence to standards.
• Build and maintain strong relationships with customers, stakeholders, peers, and partners to foster collaboration and support business objectives.

Basic Qualifications (Required Skills/Experience):

• Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology) - electrical/manufacturing engineering preferred
• 8 years’ related engineering work experience or an equivalent combination of technical education and experience
• 8 years of experience as a controls engineer working with Building Automation Systems, Building and Equipment Controllers and SCADA systems
• 8 years of Experience working with modern communication protocols: Ethernet IP, Modbus TCP, BACnet
• 5 years of experience in troubleshooting Industrial Communication Networks utilizing network analyzing software and tools.
• 5 years of experience developing and maintaining relationships and partnerships with senior executives, customers, stakeholders, peers, and partners
• 5 years of experience leading or managing initiatives that involved cross-functional or cross-business unit teams
• Experience in any of the following Building Controls Platforms: Client, Johnson Controls (Metasys), Siemens AG (Desigo), Schneider Electric (EcoStruxure), Trane.

Preferred Qualifications (Desired Skills/Experience):

• 10 years’ related engineering work experience or an equivalent combination of technical education and experience
• Experience supporting production, facilities management, supply chain, IT or related business functions
• 5 years of experience in commissioning, testing and troubleshooting of Building Automation Systems and Controls.
• Experience of managing Technical Contractors and Contract resources.
• Demonstrated experience in the execution of controls projects from concept development through commissioning and ramp-up
• Experience with advanced and AI based analytics software and tools