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Regional Performance Improvement Manager - Quality Services

Lancaster Medical Center
Lancaster, PA Full Time
POSTED ON 11/21/2025
AVAILABLE BEFORE 1/10/2026

Penn State Health - Lancaster Medical Center

Location: US:PA:Lancaster
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: 8:00a-4:30p
Recruiter Contact: Carlee Maiman at [email protected]

SUMMARY OF POSITION:

Responsible for managing Performance Improvement activity at Lancaster Medical Center and St. Joseph Medical Center, that coordinates and facilitates quality assurance and performance improvement (QAPI). Provides systematic, integrated quality improvement. Supports, educates and guides QAPI compliance with regulatory and accreditation requirements.

MINIMUM QUALIFICATION(S):

  • Bachelor's degree
  • Certified Professional in Healthcare Quality (CPHQ) within three (3) years of hire or transfer to role.
  • PI training White Belt/Yellow Belt
  • Three (3) years of experience managing people

PREFERRED QUALIFICATION(S):

  • PI Management

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

  • Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
  • Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
  • Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
  • Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
  • Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH LANCASTER MEDICAL CENTER?

Penn State Health Lancaster Medical Center is a 341,000-square-foot 129-bed acute care hospital that will give residents of Lancaster and York counties enhanced access to Penn State Health’s expertise and specialty services! Through our core values of Respect, Integrity, Teamwork, and Excellence, our team is committed to compassionate care for our diverse patient population, our community, and each other.

YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.

Salary.com Estimation for Regional Performance Improvement Manager - Quality Services in Lancaster, PA
$66,684 to $85,733
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