What are the responsibilities and job description for the Marketing & Communications Intern position at Lancaster Chamber?
TITLE: Marketing & Communications Intern
POSITION CLASSIFICATION: Internship
POSITION REPORTS TO: Director of Marketing & Communications
POSITION OVERSEES: N/A
JOB SUMMARY:
The Marketing & Communications Intern supports the Marketing & Communications Department in promoting the Lancaster Chamber and its affiliated initiatives through creative design, digital marketing, content development, and communications. Working alongside the marketing team, the intern assists with the execution of marketing campaigns across print and digital platforms while gaining hands-on experience in a professional marketing environment.
This internship provides meaningful experience in graphic design, social media, website management, email marketing, event promotion, photography, and content creation. In addition to supporting Lancaster Chamber initiatives, the intern will contribute to marketing efforts for partner organizations, including Cultivate Lancaster, Career Ready Lancaster, etc., providing exposure to multiple brands, audiences, and marketing strategies.
This internship is designed to provide meaningful, hands-on experience across multiple areas of marketing and communications while fostering professional growth through mentorship, collaboration, and exposure to real-world marketing initiatives.
ESSENTIAL FUNCTIONS:
Lancaster Chamber:
- Assist with the implementation of the Lancaster Chamber's communications and marketing initiatives.
- Assist with the creation of print and digital marketing materials that align with Chamber brand standards.
- Design graphics for social media, email marketing, presentations, events, and promotional campaigns.
- Assist with writing and editing content for social media, blogs, websites, email newsletters, and promotional materials.
- Assist with website content updates and ongoing website maintenance using content management systems.
- Support the development, scheduling, and monitoring of email marketing campaigns.
- Assist with maintaining website content, blog articles, and digital resources to ensure information remains current and accurate.
- Assist with the development and scheduling of social media content across Chamber platforms.
- Monitor social media engagement and assist with reporting and analytics.
- Assist with photography, content capture, and post-event marketing.
- Assist with organizing photography, graphics, and digital marketing assets.
- Support project coordination and campaign implementation across the Marketing & Communications Department.
- Collaborate with staff across all departments to gather information and promote Chamber initiatives.
External Partner Support:
Support the Lancaster Chamber's contracted communications and marketing partnerships with affiliated nonprofit organizations and initiatives by:
- Assisting with social media management and content creation.
- Assisting with website updates and ongoing website management for partner organizations.
- Supporting email marketing campaigns and digital communications.
- Assisting with marketing campaigns promoting partner events, initiatives, and resources.
- Creating graphics and digital content that align with each organization's brand standards.
- Participating in brainstorming sessions and contributing creative ideas for partner marketing initiatives.
POSITION REQUIREMENTS:
EXPERIENCE AND SKILLS:
- Currently pursuing an Associate's or Bachelor's degree in marketing, communications, graphic design, public relations, digital media, or a related field.
- Strong written and verbal communication skills.
- Demonstrated interest in marketing, communications, social media, or graphic design.
- Strong organizational skills and attention to detail.
- Ability to manage multiple assignments while meeting deadlines.
- Creative thinking with a willingness to contribute ideas and learn new skills.
- Ability to work both independently and collaboratively within a team environment.
- Positive attitude and willingness to accept feedback and grow professionally.
TECHNOLOGY SKILLS:
- Familiarity with Adobe Creative Suite and/or Canva.
- Proficiency with Microsoft Office products.
- Working knowledge of social media platforms.
- Basic knowledge of website content management systems (WordPress preferred).
- Familiarity with email marketing platforms is preferred.
- Basic understanding of SEO and digital marketing best practices.
OTHER REQUIREMENTS:
- Abide by and follow the Lancaster Chamber Employee Handbook.
- Abide by and follow the Chamber’s mission, vision, and core values.
- Represent the Chamber in a professional manner.
- Attend regular staff meetings and staff activities.
- Capability to attend and work at Chamber events that occur before or after normal business hours.
- Valid driver’s license and reliable transportation. Ability to travel independently to and from events and programs.
- Additional duties as assigned.
POSITION INTERACTS WITH:
- Director of Marketing & Communications
- Marketing & Communication Coordinator
- Marketing & Communications Specialist
- All Departments of the Lancaster Chamber and Affiliates
- Chamber Members
- Chamber Volunteers
- Community Partners
- Businesses and Individuals in the Community