What are the responsibilities and job description for the Server/Cashier position at Lana's?
Lana’s – Server (Front of House)
Location: Oakland, CA
Position Type: Part-Time / Full-Time
Compensation: Hourly Tips (DOE)
About Lana’s
Lana’s is a fast-paced, high-quality smash burger and ice cream shop focused on delivering great food with efficient, friendly service. We pride ourselves on consistency, teamwork, and creating a smooth guest experience.
Position Overview
We’re looking for a reliable, high-energy Server / Counter Staff to join our team. This is a front-facing role where you’ll be taking orders, running food, maintaining the dining area, and ensuring every guest has a great experience.
This is not a traditional full-service server role—speed, accuracy, and hospitality are key.
Responsibilities
- Greet guests and take orders using our POS system
- Deliver food and drinks quickly and accurately
- Maintain cleanliness of dining area, counters, and service stations
- Assist with light food prep and restocking as needed
- Communicate clearly with kitchen and team members
- Handle cash and card transactions responsibly
- Provide friendly, efficient customer service at all times
What We’re Looking For
- Positive attitude and strong work ethic
- Ability to work in a fast-paced environment
- Team player with good communication skills
- Reliable and punctual (this is non-negotiable)
- Comfortable being on your feet for extended periods
- Previous restaurant or customer service experience preferred (but not required)
Ideal Candidate
- Moves with urgency and purpose
- Takes pride in clean, organized workspaces
- Handles pressure well during busy rushes
- Naturally friendly and attentive with guests
- Coachable and open to feedback
Schedule & Availability
- Must be available evenings and weekends
- Flexible scheduling, but consistency is highly valued
Why Work at Lana’s
- Supportive, team-oriented environment
- Opportunity to grow with the business
- Consistent hours for strong performers
- Employee discounts
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Referral program
Work Location: In person
Salary : $18 - $22