What are the responsibilities and job description for the Front Desk Receptionist/Dance Studio position at Lana's Dance Centre?
Dance Studio Receptionist/Front Desk Attendant - able to start immediately
We are a welcoming and energetic dance studio offering classes in a variety of dance genres for students ranging from age 18 months old through adults. We are looking for a friendly, energetic, dependable, and well organized Front Desk Receptionist who enjoys working with children and adults and thrives in a busy, positive enviroment.
The front desk Receptionist is an important part of our studio team and is often the first person our students and families meet. The ideal candidate is friendly, high energy, dependable, reliable, and comfortable working with both children and adults. This positions requires someone who can multitask, stay organized, communicate professionally, and provide excellent customer service while keeping the studio running smoothly.
Our Front Desk Receptionist has the responsibilities of:
* Greeting all new and returning guests in a friendly, welcoming, & professional manner.
* Manage needs of new and returning guests by providing information about our studio, class schedules, policies, pricing, dance genres and assist with registrations.
* Sizing dancers for shoes and dance attire.
* Process payments/maintaining accurate student & family information
* Maintaining clear professional communication with guests, parents, students, and between staff members, instructors and management.
*Answering phones & emails/Returning messages
* Keeping our lobby and restrooms clean and presentable.
*Maintaining an organized and welcoming front desk & lobby
*Handling multiple tasks efficiently in a busy enviroment
*Use Microsoft Word and Excel for administrative tasks, data entry, documents,spreadsheets, and record keeping
*Support the studio team with daily operations and special events
*Create a positive and welcoming atmosphere for dancers of all ages
Ideal Candidate-Someone who genuinely enjoys working with people and being part of a fun, family-oriented enviroment. Our ideal candidate is someone who can greet a toddler and their parent with the same enthusiasm and professionalism they would show an adult student while also confidently handling administrative responsibilities behind the scenes. if you have a knack for customer service/sales, work experience in the dance industry, and a sincere pleasant bubbly personality then we’d like to meet you! Ultimately, you will help create a well informed group of dancers and parents with a pleasant and safe dance education facility making it an exciting memorable experience for our new and returning dance families.
Job Skills and Requirements:
* High School diploma or higher required
* Reliable transportation and reliable work ethics. Professional, reliable, and punctual
* Strong verbal and writing communication skills a must for customer service in person/phone/email
* Able to provide information about dance genres/schedules/rates/dance attire/studio policies
* Strong computer skills/Microsoft Office & excel proficient/willing to learn new computer skills/dance software program
* Ability to work printing equipment
* Ability to make a positive impression on all staff and visitors
* Strong organizational habits with attention to detail and accuracy
* Strong multi-tasking skills
* Problem solving skills
* Strong Math skills
* Sales/inventory
* Payment processing/AR
* Keep work area, lobby & restrooms clean and presentable
* Excellent communication & interpersonal skills
*Able to work independantly as well as part of a team
*Ability to remain calm and organized in a busy enviroment.
* Comfortable working with young children, teens, and adults
* Professional appearance/highly motivated /compassionate/patient/friendly/outgoing/professional personality
* Dance knowledge or experience is plus but not required
* Work experience preferred
* Training provided
*Spanish speaking as a second language is a plus but not required.
* Must be available late afternoon/evenings & Saturday morning/early afternoon- 20 to 30 hours a week
*Available to start immediately
How to Apply-Please submit your resume along with a brief introduction about yourself and why you would be a great fit for Lana's Dance Centre.
Job Type: Part-time
Work Location: In person