What are the responsibilities and job description for the Customer Service Specialist position at Lambs Farm?
Join Our Mission at Lambs Farm
At Lambs Farm, we are passionately committed to enriching the lives of adults with developmental disabilities by providing them with meaningful work opportunities in a vibrant and intentional community. Our diverse facilities, including a farmyard, pet adoption center, restaurant, bakery, country store, and thrift store, delight the public while equipping our participants with crucial employment skills in a supportive environment.
Lambs Farm is a nurturing community where participants are empowered to choose their paths, from work to leisure activities, fostering self-reliance and personal growth. It is also a place where families can teach their children about inclusivity and understanding people with disabilities.
Do you have a zest for community service, love engaging with dynamic settings, and seek to make a meaningful daily impact? Lambs Farm might just be your dream workplace. Here, we embody hard work, excellent care, and a commitment to cultivating the human spirit.
About This Opportunity
As our Customer Service Specialist, you'll provide flexible, hands-on support across retail, food service, animal care, and warehouse operations. This role focuses on maintaining efficient day-to-day operations while working alongside participants during structured work activities. You'll help ensure programs run smoothly and professionally across multiple environments.
What you'll accomplish:
What you bring to this role:
You bring versatility, adaptability, and a strong work ethic. You're comfortable working in fast-paced, changing environments and collaborating with a diverse team. You approach your work with professionalism, patience, and a customer-focused mindset across all settings.
Qualifications:
What We Offer
Work Environment: A hands-on, active setting across our farm, retail, bakery, and warehouse operations, offering variety and practical experience each day.
Growth and Impact: Build operational, teamwork, and leadership skills while gaining exposure to mission-driven programming and cross-functional operations.
Our Values in Action: Join a collaborative team where flexibility, professionalism, and purpose guide the work. You'll contribute to meaningful programs while supporting strong operational outcomes.
Ready to build something meaningful?
Join a mission-driven organization that combines hands-on operations with purposeful work-creating real-world opportunities through structured, meaningful experiences for staff and participants.
Compensation
Starting pay is $15.00 per hour
At Lambs Farm, we are passionately committed to enriching the lives of adults with developmental disabilities by providing them with meaningful work opportunities in a vibrant and intentional community. Our diverse facilities, including a farmyard, pet adoption center, restaurant, bakery, country store, and thrift store, delight the public while equipping our participants with crucial employment skills in a supportive environment.
Lambs Farm is a nurturing community where participants are empowered to choose their paths, from work to leisure activities, fostering self-reliance and personal growth. It is also a place where families can teach their children about inclusivity and understanding people with disabilities.
Do you have a zest for community service, love engaging with dynamic settings, and seek to make a meaningful daily impact? Lambs Farm might just be your dream workplace. Here, we embody hard work, excellent care, and a commitment to cultivating the human spirit.
About This Opportunity
As our Customer Service Specialist, you'll provide flexible, hands-on support across retail, food service, animal care, and warehouse operations. This role focuses on maintaining efficient day-to-day operations while working alongside participants during structured work activities. You'll help ensure programs run smoothly and professionally across multiple environments.
What you'll accomplish:
- Support daily operations across animal care, retail, food service, and warehouse environments to ensure efficient program and business operations
- Assist primary staff with feeding, cleaning, stocking, inventory, and order fulfillment during high-demand periods
- Work alongside participants during assigned tasks, reinforcing job expectations, routines, and basic workplace skills under supervision
- Help maintain clean, safe, and organized workspaces for staff, visitors, customers, and participants
- Assist with visitor and customer interactions, including basic education and service support as needed
What you bring to this role:
You bring versatility, adaptability, and a strong work ethic. You're comfortable working in fast-paced, changing environments and collaborating with a diverse team. You approach your work with professionalism, patience, and a customer-focused mindset across all settings.
Qualifications:
- High school diploma or equivalent
- Flexible, adaptable, and comfortable working across changing environments and tasks
- Prior experience in animal care, retail, food service, or warehouse operations preferred
- Strong customer service, communication, and teamwork skills with a positive, energetic approach
- Ability to work across multiple settings while maintaining professionalism
- Valid driver's license with a clean driving record
- Physically able to bend, lift, walk, and move up to 50 pounds
- Proficiency in English (reading, writing, and speaking)
- Basic computer skills, including email, data entry, and common office software
- Ability to work weekend and evening hours based on business and special event needs
What We Offer
Work Environment: A hands-on, active setting across our farm, retail, bakery, and warehouse operations, offering variety and practical experience each day.
Growth and Impact: Build operational, teamwork, and leadership skills while gaining exposure to mission-driven programming and cross-functional operations.
Our Values in Action: Join a collaborative team where flexibility, professionalism, and purpose guide the work. You'll contribute to meaningful programs while supporting strong operational outcomes.
Ready to build something meaningful?
Join a mission-driven organization that combines hands-on operations with purposeful work-creating real-world opportunities through structured, meaningful experiences for staff and participants.
Compensation
Starting pay is $15.00 per hour
Salary : $15