What are the responsibilities and job description for the Medical Customer Service Representative position at Lambert's Health Care?
Job Description:
Lambert's Health Care ranks among the nation’s leading fashion medical uniforms and medical products retailers in the country. We are currently filling a Medical Customer Service retail position. Must have reliable transportation and able to work at either Lambert's Health Care locations in Knoxville.
Lambert's has been a name that patients and medical professionals have trusted for over 60 years in East Tennessee for both medical products needed for patients as well as professional uniform apparel for medical professionals. If you enjoy working in data entry, are truly an organized detailed person and desire to be part of a team culture where everyone’s work is considered important and valuable to the company, you may want to consider becoming a part of our growing company serving patients and professional care givers to the East Tennessee community. As one of Knoxville’s oldest established employers, we offer exciting career path opportunities and a comprehensive benefits packages that you can grow with.
Our core values, requirements, and expectations along with our pay ranges and benefits for this job are listed below for your consideration:
OUR CORE VALUES
Serve the Customer Above All Else
Dedicated to Honesty and Integrity
Engage in Team work
Lead by Example
Passionate About Achieving Goals
Embrace Innovation
JOB REQUIREMENTS
- Great communication skills
- Energy and enthusiasm to help others
- Dedication to be the best in all that you do
- Self-motivated and works well alone
- Ability to work varied shifts (9:30 – 6:30 Monday - Saturday)
- High School diploma required
- Must pass a drug test and background check
- Reliable Transportation and willing to work between both locations
JOB RESPONSIBILITIES
- Assist medical retail customers with their shopping needs
- Assist with stocking and restocking sales floor
- Assist in keeping store clean
- Verify insurance, submit prior authorization as needed
- Communicate Professionally with Medical Referrals
HOW WE EDUCATE
- In-depth education on computer system
- Continuing education to learn more about products/services
BENEFITS
- Generous employee discount
- Healthcare plan
- Dental/Vision
- Paid vacation
- Retirement plan
- Tax-Free health benefits cafeteria plan (Flex Spending Account)
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 34 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $14