Field Service Engineer

Field Service Engineer

Position Overview:

Lambert Nemec Group is partnering with a respected and innovative leader in advanced healthcare and pharmacy automation systems in their search for a Field Service Engineer. This is an exceptional opportunity for an autonomous, hands-on technical professional to deploy, refine, and troubleshoot cutting-edge automated hardware and software solutions across diverse client sites.

This role is ideal for a travel-resilient, self-directed individual contributor who thrives outside of the micro-management of high-density, repetitive factory floors. Operating as the primary front-line technical face of the organization, the successful candidate will own their schedule, manage critical client interactions directly, and master a unique, proprietary technology footprint.

Key Responsibilities:

• Perform software and hardware preventive and corrective maintenance on computerized electro-mechanical systems.

• Respond to emergency break-fix service calls to diagnose, troubleshoot, and repair physical components and trace electrical circuits.

• Refine and validate PLC coding (specifically Allen-Bradley systems) during onsite deployments.

• Partner closely with client facilities to schedule appropriate downtime for required maintenance activities.

• Manage follow-ups on open issues, tickets, and technical escalations to ensure rapid resolution.

• Ensure timely and accurate completion of all field paperwork, administrative reports, expenses, and timesheets.

• Adapt to flexible scheduling, including working outside of normal business hours when required to service business-critical products.

Requirements:

• 3 years of direct field service experience troubleshooting, diagnosing, and repairing complex computerized electro-mechanical systems, conveyors, or industrial automation setups.

• 3 years of experience working in a highly visible service capacity with direct, high-touch customer interaction.

• Practical technical agility and a strong grasp of physical mechanical adjustments and electrical diagnostics.

• Experience programming, refining, or validating Allen-Bradley PLCs is considered a strong asset.

• A technical diploma or degree in mechanical, electrical, computer, or biomedical engineering is a plus, though practical troubleshooting capability and quick learning agility are highly valued.

• Applicants must be legally authorized to work in the United States on a full-time basis. Employment visa sponsorship is not available for this position.

• Must own a reliable vehicle and possess a valid driver's license.

• Ability to manage the rigorous demands of approximately 80% regional travel to client sites.

• Ability to successfully complete standard pre-employment background checks and drug screening protocols.

• A stable career history demonstrating long-term operational commitment rather than frequent job transitions.

Rewards:

• Competitive base salary of $70,000 – $85,000 per annum, reflective of experience and technical skill.

• Premium mileage reimbursement rate of $0.72 per mile for all field travel.

• Comprehensive Medical, RX, Dental, and Vision benefits package.

• Healthcare and Dependent Care Flexible Spending Accounts (FSAs).

• Company-paid Life/AD&D insurance, Short-Term Disability (STD) plans, and Employee Assistance Program (EAP).

• 401(k) retirement plan featuring an employer match.

• Highly autonomous, 100% remote delivery model supported by localized office infrastructure in Fort Myers, New York City, and San Antonio.