Head of People Operations

Lambda, The Superintelligence Cloud, builds Gigawatt-scale AI Factories for Training and Inference. Lambda’s mission is to make compute as ubiquitous as electricity and give every person access to artificial intelligence. One person, one GPU.

If you'd like to build the world's best deep learning cloud, join us.

• Note: This position requires presence in our San Francisco office location 4 days per week; Lambda’s designated work from home day is currently Tuesday.
  
  

The People Team at Lambda is building the kind of company we all want to work for. We move fast, cut through noise, and care deeply—about clarity, fairness, growth, and getting the details right. From hiring to offboarding (and everything in between), we make sure every Lambda has the support, tools, and structure to thrive. Our scope includes recruiting, rewards, L&D, employee relations, communications, and culture—all the things that shape a great place to work.

About The Role

The HR Operations team is engaged in the administration of a broad range of HR activities associated with the employee lifecycle as well as the overall People Operations function. The team acts as the first point of contact for queries from managers and staff across the company and also provides a comprehensive administrative support service to the HR team, supporting all projects undertaken with the HR Department and People Operations.

As the Head of People Operations at Lambda, you will be responsible for leading the provision of a high quality and responsive HR Service, maintaining accurate data in the HRIS and automating workflows, and optimizing existing HR processes for scalability, sustainability, and simplicity.

What You’ll Do

• Champion Lambda’s culture, company mission, purpose and values to all team members
• Lead HR Operations team (4 direct reports) to deliver excellent HR operations customer service
• Establish, update, and enforce company policies
• Oversee ownership of the new hire onboarding experience including all pre-boarding communications, day one activities coordination, and seamless cultural immersion
• Maintain up-to-date digital files / records for employees in shared HR drive, as well as HRIS’, and other knowledge management tools
• Execute and oversee payroll and benefit administration
• Act as a main point of contact for all employees for HR, Benefits, and policy related questions via the HR shared email and or ticketing system
• Ensure all federal/state/city required posters (wages, FMLA, CFRA, etc.) are posted onsite
• Support compliance with regulatory annual filings, reportings, and employee communications
• Be the departmental lead for designated compliance areas such as immigration as well internal and external compliance audits
• Implement and optimize HR ticketing system
• Maintain documentation of all HR standard operating procedures
• Execute and oversee all rotating employee check-ins to manage employee advocacy and conflict resolution
• Perform other duties/responsibilities as assigned
  
  

You

• Have a Bachelor’s Degree or equivalent experience (1 year of work experience for every school year)
• Have 8-10 years of experience in HR Operations roles
• Have 5 years of experience in people management
• Have proficiency in instructional design for in-person, virtual, and on-demand formats
• Have excellent communication, time management, and organizational skills
• Can maintain high degrees of integrity handling sensitive and confidential information daily
• Have proficiency in establishing, implementing, and enforcing company policies
• Have the ability to collaborate, navigate ambiguity, and adapt to change, and balance multiple priorities in a fast-paced environment
• Have strong relationship building and networking skills
• Can manage ambiguity across multiple priorities and to know when to escalate issues for final resolution
  
  

Nice to Have

• Experience in the technology industry
• Start-up and / or remote environment experience
• Fluency with Rippling, Jira, and Google Workspace
  
  

Salary Range Information

The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

About Lambda

• Founded in 2012, ~400 employees (2025) and growing fast
• We offer generous cash & equity compensation
• Our investors include Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, US Innovative Technology, Gradient Ventures, Mercato Partners, SVB, 1517, Crescent Cove.
• We are experiencing extremely high demand for our systems, with quarter over quarter, year over year profitability
• Our research papers have been accepted into top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG
• Health, dental, and vision coverage for you and your dependents
• Wellness and Commuter stipends for select roles
• 401k Plan with 2% company match (USA employees)
• Flexible Paid Time Off Plan that we all actually use
  
  

A Final Note

You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.

Equal Opportunity Employer

Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.

Compensation Range: $203K - $304K