Sales Support Specialist

Company Description

Lamb, Britt, Gilmer & Associates, Inc. (LBG), founded in 1982, is a leading Sales, Marketing, and Logistics organization specializing in the hardware and home improvement markets. As one of the largest and most experienced agencies in the industry, LBG serves as an outsourced extension for the companies it represents, creating value-driven partnerships. With a dedicated team of over 30 sales and support professionals, the company leverages over 150 years of combined industry expertise to deliver exceptional service to partners and customers. LBG is committed to supporting its clients' growth through innovative strategies and unparalleled industry knowledge.

Role Description

The Sales Support Specialist is an on-site role based in Gainesville, GA. The job could be full-time or part-time, depending on the fit. This role involves providing administrative and operational support to the sales team to ensure efficient sales operations. Daily responsibilities include processing orders, maintaining accurate customer records, responding to factory, customer, and dealer inquiries, and assisting with the preparation of sales and promotional materials.

Qualifications

• Professionalism and the ability to work as part of a team are a must.
• Strong Customer Service and Customer Satisfaction skills to provide superior client support and maintain positive customer relationships.
• Excellent Communication and Sales Operations skills, including the ability to interact effectively with the sales team and clients.
• Proficiency in Analytical Skills for accurate data management and insightful reporting.
• Detail-oriented with strong organizational abilities to efficiently handle multiple tasks and meet deadlines.
• Proficiency in Microsoft Office Suite and familiarity with CRM systems are a plus.
• Ability to work collaboratively in a team-oriented environment.
• Previous experience in sales support, customer service, or a related field is preferred.