What are the responsibilities and job description for the Accounts Receivable Manager / A/R Collections Manager position at LaMar's Donuts and Coffee?
Accounts Receivable Manager / AR Collections Manager
Location: Castle Rock, Colorado
Department: Finance & Accounting
Employment Type: Full-Time | Exempt
Reports To: CFO or Controller
About The Role
We are seeking an experienced Accounts Receivable Manager / AR Collections Manager to lead and optimize all aspects of accounts receivable, billing, and collections operations. This role is critical to maintaining strong cash flow, enforcing credit discipline, and ensuring accurate financial reporting across a growing, multi-entity organization.
The ideal candidate is a hands-on leader with deep AR and collections expertise, strong analytical skills, and the ability to partner cross-functionally with Finance, Operations, Sales, and Legal teams.
What You’ll Do
Accounts Receivable Operations
Required Qualifications
Location: Castle Rock, Colorado
Department: Finance & Accounting
Employment Type: Full-Time | Exempt
Reports To: CFO or Controller
About The Role
We are seeking an experienced Accounts Receivable Manager / AR Collections Manager to lead and optimize all aspects of accounts receivable, billing, and collections operations. This role is critical to maintaining strong cash flow, enforcing credit discipline, and ensuring accurate financial reporting across a growing, multi-entity organization.
The ideal candidate is a hands-on leader with deep AR and collections expertise, strong analytical skills, and the ability to partner cross-functionally with Finance, Operations, Sales, and Legal teams.
What You’ll Do
Accounts Receivable Operations
- Own the endtoend accounts receivable lifecycle, including invoicing, billing, cash application, reconciliations, and reporting.
- Ensure accuracy and integrity of the AR subledger and support timely monthend close.
- Develop, document, and continuously improve AR policies, procedures, and internal controls.
- Monitor AR aging, identify delinquent accounts, and implement corrective actions to reduce DSO.
- Ensure compliance with GAAP, internal policies, and applicable state and federal regulations.
- Lead all collections efforts, including customer/franchisee communication, escalation strategies, and payment negotiations.
- Implement structured followup processes and maintain detailed collection notes within ERP/accounting systems.
- Resolve billing disputes, payment discrepancies, and chargebacks in partnership with internal stakeholders.
- Prepare weekly and monthly collections reports, highlighting risk, trends, and recommended actions.
- Review and approve customer credit applications, credit limits, and payment terms.
- Partner with Sales, Operations, and Legal to manage credit exposure and mitigate risk.
- Recommend account holds, writeoffs, settlements, or payment plans based on financial analysis and company policy.
- Lead, coach, and develop AR and collections team members to drive performance and accountability.
- Establish and track KPIs such as DSO, cash receipts, CEI, and bad debt ratios.
- Foster strong crossfunctional collaboration to ensure alignment across departments.
- Produce AR aging reports, cash flow forecasts, and collection performance analytics.
- Analyze trends and recommend system, process, or policy improvements.
- Support internal and external audits by providing reconciliations, schedules, and supporting documentation.
Required Qualifications
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
- 58 years of progressive AR and collections experience, including 23 years in a supervisory or managerial role.
- Strong working knowledge of GAAP, credit risk management, and cash flow optimization.
- Experience in multientity, franchise, construction, or servicebased environments preferred.
- Proficiency with ERP/accounting systems (QuickBooks Enterprise, Sage Intacct, NetSuite, Microsoft Dynamics, or similar).
- Advanced Excel skills (pivot tables, lookups, reporting, analysis).
- Experience with AR automation and collections platforms (Billtrust, HighRadius, Versapay, etc.) is a plus.
- Proven leadership, communication, and negotiation abilities.
- High attention to detail and accuracy.
- Ability to prioritize, meet deadlines, and thrive in a fastpaced, growthoriented environment.
- Professional, customerfocused approach with sound judgment and discretion.
- Salary Range: $75,000 $110,000 annually (commensurate with experience)
- Benefits Package Includes: o Medical, Dental, and Vision Insurance
- 401(k) with company match oPaid Time Off (PTO) and Holidays
- Performance-based bonus opportunities
- Highvisibility role with direct impact on company cash flow and financial performance
- Opportunity to build and refine scalable AR and collections processes
- Collaborative leadership environment with strong executive support
- Longterm growth potential within a financially disciplined organization
Salary : $75,000 - $110,000