What are the responsibilities and job description for the Resort Front Desk Agent - Loews Hotels Universal Orlando position at Lakewood Regional Support Bldg?
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
We offer excellent benefits and perks including one free meal per shift and free theme park access.
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
We invest in training and development opportunities for all team members.
We promote social responsibility by being a good neighbor in the community.
We care for you, just as we care for others.
Qualifications:
- Previous Front Desk Experience preferred
- Minimum of one year guest service experience in hotel hospitality preferred
- Fluent English communication required
- Excellent customer service skills required
- Basic computer skills required; Opera experience preferred
- Ability to stand and walk for long periods of time required
- Requires full availability including days, nights, weekends and holidays
- High School Diploma or equivalent
Responsibilities:
- Ability to stand for an eight-hour shift.
- Welcomes and registers guests in an outstandingly friendly, professional, efficient manner.
- Obtains necessary credit and payment information from guests.
- Other duties as assigned.
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.