What are the responsibilities and job description for the Front Desk Associate - Part-Time position at Lakewood Park?
Company Overview
Lakewood Park Events, LLC encompasses Catalpa Grove Event Venue, Lakewood Park Campground, and Lakewood Park Cafe all situated on the historic Lakewood Park Property in Barnesville, PA. With over 110 events hosted annually and a growing campground with 130 sites, we are dedicated to creating memorable experiences for our guests. Our campground store includes retail space and cafe along with a full bar (all open to the public). Our campground is open year-round.
Summary
The Front Desk Associate will work varying shifts to assist guests with campground reservations, retail, and cafe sales. They will operate the NewBook reservation software to make guest reservations over the phone or in person for RV, tent, and cabins. They will check out and check in guests, along with offering directions to their site. They will also operate our Toast Point-of-Sale software for retail sales and assist as applicable with scooping ice cream, making sundaes, espressos, and serving bakery items to guests.
Responsibilities
Lakewood Park Events, LLC encompasses Catalpa Grove Event Venue, Lakewood Park Campground, and Lakewood Park Cafe all situated on the historic Lakewood Park Property in Barnesville, PA. With over 110 events hosted annually and a growing campground with 130 sites, we are dedicated to creating memorable experiences for our guests. Our campground store includes retail space and cafe along with a full bar (all open to the public). Our campground is open year-round.
Summary
The Front Desk Associate will work varying shifts to assist guests with campground reservations, retail, and cafe sales. They will operate the NewBook reservation software to make guest reservations over the phone or in person for RV, tent, and cabins. They will check out and check in guests, along with offering directions to their site. They will also operate our Toast Point-of-Sale software for retail sales and assist as applicable with scooping ice cream, making sundaes, espressos, and serving bakery items to guests.
Responsibilities
- Assist guests with making RV, tent, or cabin reservations (in-person or over the phone).
- Scan items, collect payment, and provide applicable change for retail and cafe sales.
- Restock shelves and rotate/face shelves.
- Assist customers with locating merchandise
- Assist with Ice Cream scooping, creating Sundaes, serving bakery items, etc in the cafe as applicable.
- Check-in and Check-out reservations at the campground.
- Coordinate with housekeeping as cabins check-out so they are aware which cabins can be cleaned.
- Foster positive relationships with co-workers and vendors.
- Assist with other tasks as assigned
- Hotel/Campground Front Desk experience preferred
- Retail sales / cashier experience is required
- Effective oral communications and interpersonal skills
- Knowledge of cash handling procedures
- Ability to work weekends (will get at least one weekend off per month)
- This role is part-time (15-25 hrs per week) and will require some work on weekends - either AM/PM shifts (can likely be flexible with proper notice).
- Employee discounts
- 401k matching