What are the responsibilities and job description for the Customer Service Representative position at Lakeview Veterinary Hospital?
Veterinary Customer Service Representative
Description:
At Lakeview Veterinary Hospital, our specialty is building talented, driven, team members that want to thrive in the Veterinary field. Are you looking to build a satisfying career? Well, you are in luck! Lakeview Veterinary Hospital has a rare opening for a Full/Part Time position. Our practice ensures that you are well equipped to be successful while still placing a heavy focus on your quality of life. Are you ready to level up your career? Read more about our opening below
We are seeking a driven, well-spoken person to add to our wonderful group of customer service representatives. Benefits include paid personal time off, medical, dental and Aflac insurance as well as a retirement plan. Pre-employment drug screen is required. Our current opportunity is for a full time or part time position.
Responsibilities include:
- Greet and assist clients and patients in a courteous, friendly and professional manner
- Handle and direct all telephone calls promptly and professionally
- Prepare paperwork for the next day
- Make courtesy calls
- Communicate client and patient information to Technicians and Veterinarians
- Schedule appointments and boarding reservations
- Admit and discharge patients
- Process payments
- Dispense food and over the counter supplies
- Handle miscellaneous correspondences
- Maintain computer records
- Reconcile invoices and payments at the end of the day
Job Types: Full-time, Part-time
Pay: $12.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you willing and able to pass a drug screening?
Experience:
- Veterinary Experience: 1 year (Required)
Work Location: In person
Salary : $12 - $25