Dental Assistant/Receptionist

Overview

Join our healthcare team as a Dental Assistant/Receptionist, where you'll be the friendly face and efficient organizer at the front desk and clinical support area. This vital role combines patient interaction, administrative excellence, and clinical assistance to ensure a smooth, welcoming experience for every patient. You’ll play a key part in maintaining high standards of care, confidentiality, and operational efficiency in a dental environment. If you’re energetic, detail-oriented, and passionate about providing exceptional patient service, this is the perfect opportunity to grow your career while making a positive impact on patients’ oral health.

Responsibilities

• Greet patients warmly, verify insurance coverage, and manage appointment scheduling using dental practice management software such as Dentrix.
• Assist dental providers during procedures by preparing treatment rooms, sterilizing instruments, and handing necessary tools.
• Collect payments, process billing through medical coding systems including CPT and ICD-10/ICD-9 codes, and perform insurance verification using systems like Meditech or Epic.
• Maintain accurate and confidential dental records and electronic health records (EHR) management in compliance with HIPAA policies.
• Manage multi-line phone systems with professional phone etiquette, answer patient inquiries, and coordinate appointment reminders.
• Review documentation for accuracy, ensure proper coding for procedures, and support medical billing processes related to Medicare or private insurance claims.
• Perform administrative duties such as filing patient records, managing clinic supplies, and supporting front desk operations with clerical tasks like typing reports and data entry.

Qualifications

• Proven experience in a dental office setting or healthcare environment with familiarity in dental terminology and clinical procedures.
• Strong computer skills including proficiency with dental practice management software (Dentrix), and Microsoft Office Suite.
• Knowledge of health insurance processes including verification, billing, CPT coding, ICD coding (ICD-10/ICD-9), and familiarity with health information management policies such as HIPAA.
• Excellent customer service skills with the ability to communicate effectively in bilingual settings preferred.
• Prior clinic or hospital experience demonstrating competence in medical records management and clinical confidentiality policies.
• Ability to handle multiple tasks efficiently while maintaining attention to detail in documentation review and medical administrative support roles.
• Strong organizational skills with experience in office management tasks such as filing, scheduling, and handling multi-line phones.

Join us to be part of a dedicated team committed to delivering outstanding oral healthcare while fostering a supportive environment that values your skills and growth!

Pay: $24.00 - $28.00 per hour

Benefits:

• Paid time off

Work Location: In person

Salary : $24 - $28