What are the responsibilities and job description for the Office/Parts Assistant position at Lakeside?
Lakeside Heating and Air Conditioning, a NearU Company, is hiring an Office/Parts Assistant! We’re looking for motivated individuals who are used to working autonomously to work Monday-Friday in a fast-paced, customer-focused environment.
What We Offer:
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What We Offer:
- A supportive team that trusts you to do your job independently
- Weekly pay with dependable, full-time hours
- Outstanding Benefits Package: PAID and voluntary medical coverage through BCBS, FREE employee dental and vision, Long- & short-term disability, life insurance, and more
- Immediate PTO accrual and 10 paid holidays annually
- 401(k) with company match
- A family-first culture that respects work-life balance
- Ongoing training to keep you confident and effective
- Clear career pathways and long-term opportunities
- Order parts and materials for repairs including warehouse materials
- Schedule appointments for technicians to complete repairs
- Inbound/Outbound calls to customers
- Serve as back-up dispatcher while also coordinating effectively with other dispatchers and field teams
- Assist with and receive purchase orders; verify quantities and orders match.
- Perform general office duties including filing, data entry, and operating office equipment
- Assist homeowners with HVAC service needs in a calm, professional manner
- Maintain detailed and accurate records
- Stay organized and focused throughout long shifts
- Participate in team huddles and occasional training—while owning your day-to-day workflow
- Work independently multiple days during shift
- Prior experience in HVAC, administration, customer service, and/or dispatching a plus
- Proficiency in MS Office
- Service Titan experience preferred, but not required
- Self-motivated with the ability to work independently
- Professional communication and problem-solving skills
- Confidence in multitasking and prioritizing tasks without supervision
- Strong attention to detail and reliability
- Must pass pre-employment background check and drug screen
- Reliable and dependable, consistently arriving on time and ready to work
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Salary : $18 - $20