Client Service Coordinator - West Coast Timezone

Client Service Coordinator - West Coast Timezone

Full Time

Denver, NC, US Remote

Salary: $45,000 base plus commissions (~average $10k first year)

Location: Remote

About Us: 

We are a rapidly growing, vision-driven, and values-oriented facilities maintenance company delivering world-class services to clients nationwide. This position is a terrific opportunity for success-minded professionals who desire to be a part of a winning team in a fun, fast-paced culture. We are seeking a motivated and success-driven Client Services Coordinator to join our dynamic team. 

 Learn more about our company at www.lakesideps.com. 

 Position Description: 

Client Services Coordinators supervise facility maintenance requests from beginning to end. This is an office-based position with potential for hybrid setting requiring substantial phone and computer usage. 

 What you'll do: 

•    Estimate, negotiate, and coordinate facilities maintenance projects, managing a workload of approximately 30-50 work orders.

•    Source and supervise subcontractors, ensuring on-time, budget-friendly repairs.

•    Provide outstanding customer service and communication through digital tools.

•    Complete OSHA 30 Certification within six months (paid by employer).

What you must have (Requirements): 

•    Proven ability to manage high-volume work orders.

•    Excellent communication, negotiation, and conflict resolution skills.

•    Strong problem-solving abilities and customer service excellence.

•    Proficiency with phone, computer, and work order systems.

•    Excellent verbal and written communication skills.

•    Exceptional organizational skills and team-oriented leadership.

•    Willingness to work on-call shifts remotely.

•    Candidates must be able to commit to spending up to 90 days from start date in office to complete training, with a schedule of 8:00 AM to 5:00 PM. After successful completion of training and demonstrated mastery in the role, the regular shift will transition to 2:00 PM to 11:00 PM.

We will look for candidates who demonstrate: 

•    A results-driven, “how might we?” attitude and you get stuff done. You like to take the initiative and pursue opportunities beyond what is expected

•    A sense of urgency and efficiency

•    Strong attention to detail

•    An ability to prioritize work and succeed under deadlines

•    A solution-focused mindset

•    High level of maturity, integrity, and personal effectiveness

•    Great teamwork skills: you have a low ego, provide and receive feedback well, and expect open, direct communication. You are committed to raising the bar for the whole team

•    Alignment with and commitment to living our Vision, Mission and Values

•    High speed of learning: you like to learn, and you learn quickly

Work location: Denver, NC 

Job Type: Full-time 

Education: Associate’s degree (Preferred) 

Work authorization: United States (Required) 

Compensation and Benefits: 

•    Benefits including health, vision, dental, paid time off, 401(k) with company match, and more.

•    Compensation package ~$55,000 per year (includes base salary plus estimated performance-based commissions, with no earnings ceiling).

Application Instructions: To apply, complete and submit the position application, attaching your resume and a cover letter outlining your qualifications and experience. Your application will be personally reviewed by a Talent Acquisition team member and you may expect to hear back from us on next steps should there be a good fit.

LPS is an equal opportunity employer committed to inclusion and diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on LPS. Please contact an HR Representative at LPS should you need assistance completing this application or to otherwise participate in the application process.