What are the responsibilities and job description for the Dental office front desk receptionist. position at Lakeside Dental?
Overview
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental office by providing exceptional customer service and administrative support. This position requires someone who is detail-oriented, possesses excellent communication skills, and has experience in a medical or dental setting.
Duties
- Greet patients warmly and assist them with the check-in process.
- Schedule appointments and manage the appointment calendar efficiently.
- Maintain accurate patient records and files, ensuring compliance with privacy regulations.
- Handle phone calls with professionalism, addressing inquiries and providing information about services.
- Process patient payments and manage billing inquiries.
- Assist with insurance verification and claims processing using systems such as eClinicalWorks or Dentrix.
- Maintain cleanliness and organization of the reception area.
- Support dental staff by coordinating patient flow and preparing necessary documentation for treatments.
Qualifications
- Previous experience as a receptionist in a dental office is required.
- Familiarity with electronic health record systems, particularly Dentrix, is a must.
- Strong organizational skills with attention to detail for managing medical records and files.
- Excellent phone etiquette and communication skills to interact effectively with patients and staff.
- Bilingual candidates are highly encouraged to apply to better serve our diverse patient base.
- Ability to work in a fast-paced environment while maintaining professionalism.
Join our team as a Dental Receptionist where you can contribute to creating a welcoming environment for our patients while supporting their dental health needs.
Job Types: Full-time, Part-time
Pay: $23.00 - $30.00 per hour
Expected hours: 32 per week
Schedule:
- Monday to Friday
Experience:
- Dental office: 5 years (Required)
Ability to Commute:
- Monroe, NY 10950 (Required)
Work Location: In person
Salary : $23 - $30
