What are the responsibilities and job description for the Information Technology Manager position at Lakeside Companies?
Company Description
Lakeside Companies is about creating lasting value. We don’t make decisions for short-term gain at the expense of our long-term vision. From starting and growing our own businesses to transforming an entrepreneurs dream into a working reality, our goal is to find meaningful ways to create lasting impact, growth, and opportunity.
Position Overview
Lakeside Companies is seeking a hands-on, strategic IT Manager to drive the performance, security, and scalability of our technology environment across multiple portfolio companies. This role is ideal for a multi-disciplined IT Manager eager to step into a diverse/expanding organization. You’ll lead a team, execute IT strategy, and ensure our systems, infrastructure, and security practices support business growth, operational excellence, and long-term innovation.
What You’ll Do
Cross-Functional Leadership
- Execute IT strategy aligned with Director of IT’s developed company growth initiatives
- Partner with cross-functional teams to execute their business needs and deliver scalable technology solutions
- Define KPIs and metrics to measure IT team’s performance, communicate progress to Director of IT, and drive continuous improvement
- Assist Director of IT with managing IT roadmaps, including system upgrades, new platforms, and digital transformation initiatives
Infrastructure & Operations
- Manage and optimize enterprise IT infrastructure (network, cloud, on-premises systems, storage, and virtualization)
- Design, implement, and maintain secure WAN/LAN environments and Microsoft 365 ecosystems
- Ensure system reliability through patching, upgrades, monitoring, and performance tuning
- Support multi-site operations, including periodic on-site coordination and travel as needed (potential up to 30% in Post Falls/Coeur d’Alene region)
Cybersecurity, Risk & Compliance
- Execute cybersecurity strategy developed by Director of IT, including risk mitigation, audits, and incident prevention
- Ensure alignment with frameworks such as SOC 2, ISO 27001, PCI, CMMC, and other regulatory standards
- Implement and enforce security policies (e.g., GPO, access controls, data protection practices)
- Maintain disaster recovery, backup, and business continuity planning
Team Leadership & Execution
- Lead, mentor, and develop a team of Systems Administrators, Helpdesk professionals, and/or interns
- Manage project delivery, including ERP implementations and other enterprise systems
- Balance strategy execution with hands-on support and technical problem-solving
- Foster and promote a high-performance, service-oriented IT culture
Vendor & Financial Management
- Evaluate and recommend hardware, software, and services aligned with business goals to Director of IT
- Build and manage vendor relationships and negotiate cost-effective contracts
What You Bring
Experience
- 8 years of progressive IT experience, including infrastructure, systems, and security
- 5–10 years of experience managing IT teams or departments
- Proven success delivering IT strategy and executing cross-functional initiatives
- Experience in multi-site environments
Technical Expertise
- Strong knowledge of:
- Network architecture (LAN/WAN) and infrastructure
- Microsoft 365, Active Directory, virtualization, and cloud platforms
- Backup/recovery, disaster recovery, and business continuity
- Cybersecurity tools, frameworks, and compliance standards
- Experience implementing enterprise systems (ERP or similar)
Leadership & Professional Skills
- Strong business acumen with the ability to translate technical concepts into business value
- Excellent communication and stakeholder management skills
- Highly organized, analytical, and results-driven
- Ability to operate both strategically and tactically
Education
- Bachelor’s degree in Computer Science, Information Technology, or related field required
- MBA or advanced degree preferred
Why Join Us
- Opportunity to shape and execute IT strategies across a growing, multi-entity organization
- High visibility role with direct impact on business outcomes
- Collaborative culture with knowledgeable and industry expert employees and strong leadership alignment
- Competitive compensation, benefits, and access to direct primary healthcare