What are the responsibilities and job description for the Quality Continuous Improvement Manager position at Lakeside Book Company?
Phoenix Color® is a premier full-service, full-color printer with over 40 years of superior print experience. Drawing on a broad spectrum of materials and decorative technologies, Phoenix Color® produces memorable, value-added components, heavily-illustrated books and specialty commercial products.
Phoenix Color® has been servicing the publishing industry within the United States since 1979 and has formed lasting relationships with some of the biggest names in book publishing.
As a domestic manufacturer, we offer extensive, in-house digital pre-press capabilities and our technologically advanced UV printing platform supports an array of printing and finishing options. Our innovative special effects include foil stamping, UV embellishments and laminations, as well as our trademarked products LithoFoil®, MetalTone™, Look of Leather™ and VibraColor™.
Phoenix Color’s® progressive innovation and commitment to quality will give your product the optimum eye-catching edge required in today’s competitive marketplace.
Salary: $100,000-$115,000, based on experience, plus 10% bonus
Location: Hagerstown, MD
Drive Change. Elevate Performance. Build a Culture of Excellence.
At Phoenix Color, we’re looking for someone who doesn’t just maintain processes, but they improve them.
This role sits at the center of our plant operations, partnering across teams to drive continuous improvement, quality, and workforce development. If you thrive on solving problems, leading change, and making a measurable impact on performance, this is your opportunity.
What You’ll Do
Phoenix Color provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Phoenix Color® has been servicing the publishing industry within the United States since 1979 and has formed lasting relationships with some of the biggest names in book publishing.
As a domestic manufacturer, we offer extensive, in-house digital pre-press capabilities and our technologically advanced UV printing platform supports an array of printing and finishing options. Our innovative special effects include foil stamping, UV embellishments and laminations, as well as our trademarked products LithoFoil®, MetalTone™, Look of Leather™ and VibraColor™.
Phoenix Color’s® progressive innovation and commitment to quality will give your product the optimum eye-catching edge required in today’s competitive marketplace.
Salary: $100,000-$115,000, based on experience, plus 10% bonus
Location: Hagerstown, MD
Drive Change. Elevate Performance. Build a Culture of Excellence.
At Phoenix Color, we’re looking for someone who doesn’t just maintain processes, but they improve them.
This role sits at the center of our plant operations, partnering across teams to drive continuous improvement, quality, and workforce development. If you thrive on solving problems, leading change, and making a measurable impact on performance, this is your opportunity.
What You’ll Do
- Lead Lean initiatives including Kaizen events, SMED, and continuous improvement projects to drive efficiency and reduce waste
- Use data and root cause analysis to identify and solve operational and quality issues
- Serve as a key liaison across departments to align operations, quality, and production goals
- Deliver TWI training (JI, JR, JM) and build structured onboarding and skills development programs
- Maintain strong shop floor presence—coaching leaders, engaging teams, and driving adoption of best practices
- Oversee quality standards, conduct process audits, and ensure compliance with SOPs and customer expectations
- Own change management processes and partner with leadership to improve cost, schedule, and performance outcomes
- 3 years of experience in Lean Manufacturing, Continuous Improvement, or Quality environments
- Hands-on experience leading Kaizen events, process improvements, or Lean initiatives
- Strong knowledge of Lean tools and methodologies (5S, OEE, root cause analysis, value stream mapping)
- Experience delivering training or developing workforce capability (TWI experience strongly preferred)
- Ability to influence across all levels—from frontline operators to plant leadership
- Analytical mindset with experience using tools like Excel (Minitab or similar is a plus)
- Bachelor’s degree in Industrial Engineering, Business, Quality, or related field preferred
- Clean and safe work environment
- Work-life balance
- Growth and promotion opportunities
- Great culture and co-workers
Phoenix Color provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $100,000 - $115,000