What are the responsibilities and job description for the Automotive Service Writer position at Lakeshore Tire and Auto Service?
About Us:
Lakeshore Tire and Auto Service is a well-established automotive service center located in Charlevoix, Michigan. Committed to delivering top-notch service to our customers, we take pride in our team of skilled professionals who contribute to our success. We are seeking a dedicated and experienced individual with mechanical knowledge to join our team as an Automotive Service Writer.
Responsibilities:
As an Automotive Service Writer at Lakeshore Tire and Auto Service, your responsibilities will include:
- Greeting customers with a friendly and welcoming demeanor.
- Listening to customer concerns and accurately documenting vehicle issues.
- Coordinating appointments and managing the service schedule.
- Providing customers with detailed estimates for repairs and maintenance.
- Communicating effectively with the service and technical team.
- Keeping customers informed about the status of their vehicles and any necessary repairs.
- Performing test drives to diagnose car issues accurately.
- Handling customer inquiries, feedback, and concerns with professionalism.
Requirements:
To thrive in this role, you must have the following qualifications:
- Mechanical knowledge of automotive systems and repairs.
- Proven experience in customer service or front desk roles within the automotive industry.
- Strong communication and interpersonal skills.
- Ability to multitask and manage priorities in a fast-paced environment.
- Proficiency in using computer systems and software for scheduling and record-keeping.
- Exceptional organizational skills and attention to detail.
Benefits:
- Paid vacation and sick time.
- Opportunities for professional development and training.
- Employee discounts on products and services.
How to Apply:
If you want to join a reputable automotive service center in Charlevoix and have the required automotive knowledge, we invite you to apply through really or email your resume to lakeshoretirechx@gmail.com. Please do not call the shop regarding application status.
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $17 - $22