Oral & Maxillofacial Surgery treatment coordinator

Job Summary

We are seeking a dynamic and detail-oriented Oral & Maxillofacial Surgery Treatment Coordinator to join our dedicated healthcare team. In this vital role, you will serve as the primary liaison between patients, surgical teams, and insurance providers, ensuring seamless coordination of treatment plans and administrative processes. Your patient centered approach will help foster a positive patient experience while maintaining strict adherence to health regulations and confidentiality standards. This position offers an exciting opportunity to contribute to high-quality surgical care in a fast-paced, supportive environment. Our practice is built around our patients and their experiences. We value this above all and work hard to exceed their expectations of our caring and clinical excellence.

Duties

• Act as the main point of contact for patients undergoing oral and maxillofacial procedures, providing clear communication and compassionate support throughout their treatment journey
• Schedule consultations, surgeries, follow-up appointments, and coordinate with surgical teams to optimize workflow efficiency
• Manage patient records using Electronic Health Records (EHR) systems, ensuring accuracy, confidentiality, and compliance with health regulation policies
• Assist patients with insurance verification, pre-authorizations, and billing inquiries by collaborating with insurance companies and internal departments
• Provide administrative support by preparing clinical and financial documentation, updating patient information, and maintaining organized medical files
• Communicate effectively via phone and client communication channels to answer questions, schedule appointments, and relay important information
• Maintain knowledge of medical terminology relevant to oral and maxillofacial surgery to accurately help to document procedures and patient interactions
• Coordinate our comminications with referring doctors and healthcare providers who collaborate in our care of the patients.

Requirements

• Proven experience specifically in an ORAL SURGERY PRACTICE and/or dental office setting, preferably within surgical practices
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with patient management software such as EMR/EHR systems
• Knowledge of health regulation policies related to patient privacy and confidentiality (e.g., HIPAA compliance)
• Experience supporting medical administrative tasks including appointment scheduling, insurance processing, and billing support
• Excellent customer service skills with the ability to communicate clearly and empathetically with diverse patient populations
• Understanding of dental and health insurance processes, including verification procedures and claims submission
• Ability to handle sensitive information discreetly while maintaining accuracy in documentation
• Familiarity with medical/dental terminology specific to oral & maxillofacial surgery is preferred
• Office experience in a healthcare environment is highly desirable; dental office experience is a plus
• Strong organizational skills with attention to detail; typing skills for efficient documentation are essential

Join our team as an Oral & Maxillofacial Surgery Treatment Coordinator if you’re passionate about providing exceptional patient care while supporting surgical teams through efficient administrative processes. We value energetic professionals dedicated to making a positive impact in healthcare!

Pay: $25.00 - $29.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Opportunities for advancement
• Paid sick time
• Paid time off
• Parental leave
• Professional development assistance
• Uniform allowance

Work Location: In person

Salary : $25 - $29