Utility Specialist - LKL/TN/TS

SCOPE:

The Utility Specialist overall responsibilities include general oversight of all Utility based projects. Analyzation and tracking utility trends, performances, recapture on a monthly and quarterly basis using systems reports. Oversees all utility related functions to ensure compliance and responsible for making procedural recommendations including Cap-Ex projects. Reviews contracts in telecommunications, water, wastewater, sewer, gas at Lakeshore communities.

RESPONSIBILITIES:

• Plans, coordinates, supervises and participates in all utility related functions to ensure compliance with all local and state agencies
• Responsible for making procedural and operation recommendations, including oversight of utility Cap-Ex projects to the Director
• Develops, organizes, and plans for emergency preparedness for utility functions
• Review of contracts and specifications for utility related contractors
• Support Operations team with Water/Sewer maintenance items, repairs, and replacements
• Maintain working relationships with contractors including compliance with company insurance requirements.
• Maintain working relationships with asset management platform providers [i.e. MA, Yardi etc.] in respect to utilities monitoring and reporting.
• Respond to and investigate utility outages and customer call center reports for utility concerns.
• Provide support for inventory and property management software.
• Complete special projects as assigned.

• Support disconnect and reconnects as part of the acquisitions process and document transactions and home readiness.

QUALIFICATIONS:

• Bachelor's degree in Business Administration, Real Estate Management, Engineering or related field preferred or experience equivalent to a four-year degree;
• 3-5 years relevant work experience, preferably in property management;
• Proficient in office productivity software, especially Excel;
• Ability to understand and apply company policies, local, state and federal regulations regarding facility management and fair housing.
• Knowledge of property management software preferred

PHYSICAL REQUIREMENTS:

Occasional exposure to wet/and or humid conditions; the employee will occasionally lift packages up to 20 lbs.; frequently required to walk; frequent exposure to outside weather conditions.

FLSA CLASS: Exempt

REPORTS TO: Director of Asset Management

JOB CATEGORY: Utilities

POSITION CLASS: Area

POSITION CODE: UTILSPEC

COMPETENCIES:

• Treats everyone with respect, compassion and kindness Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each others ideas. Acts with empathy and focus, while able to resolve problems.
• Demonstrate integrity, transparency and doing things the right way Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.
• Collaboration and team work Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.
• Solves problems and is transparent about outcomes Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.
• Serves our employees and residents to improve their lives This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.

LOCATION: Various Communities throughout the Greater Suncoast Region – Florida (This position will require travel to communities throughout Pinellas, Hillsborough, Polk, Manatee, Sarasota, and Charlotte Counties.)

COMPENSATION: Based on Experience

Lakeshore Management is an equal opportunity employer. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of background investigation. Lakeshore is a smoke-free and drug-free workplace. Pre-employment drug screening is required. No recruiters or agencies without a previously signed contract. Only candidates whose profiles closely match requirements will be contacted during this search.

Job ID: 41551/LKL-TN-TS

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