Supervisor - Laboratory Support - Lab-Clinical

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Work Hours per Biweekly Pay Period: 80.00

Shift: Flexible Hours

Location: 1324 Lakeland Hills Blvd Lakeland, FL

Pay Rate: $99,923.20-$124,904.00

Position Summary

The LRH Laboratory Support Supervisor oversees non-analytical operations within the clinical laboratory, including specimen collection, transport, andprocessing. This role ensures efficient workflow, staff coordination, and compliance with safety and quality standards

Position Responsibilities

People At The Heart Of All We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
• Safety And Performance Improvement
• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.
• Stewardship
• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.
• Standard Work: Supervisor - Laboratory Support
• Supervise daily activities of support staff in phlebotomy, specimen management, courier services, and send-out testing
• Coordinate staffing schedules, performance evaluations, and training programs
• Monitor and improve workflow patterns to optimize turnaround times and reduce errors.
• Ensure compliance with laboratory standard operating procedures (SOPs) and regulatory guidelines
• Troubleshoot operational issues and provide technical assistance to staff
• Collaborate with healthcare professionals to resolve specimen-related concerns
• Maintain inventory of supplies and oversee equipment maintenance
• Participate in developing and implementing new procedures for specimen handling and transport.
• Overseeing and optimizing total lab automation systems to enhance efficiency and accuracy
• Ensuring all maintenance records are reviewed and signed off to maintain compliance and operational efficiency
  

Competencies & Skills

Essential:

• Strong leadership, communication, and organizational skills
• Familiarity with regulatory standards (e.g., CLIA, CAP, OSHA)
• Leadership & Team Management Ability to guide, mentor, and motivate support staff while maintaining accountability and morale
• Attention to Detail Precision in documentation, labeling, and compliance to avoid costly errors or delays
• Adaptability Flexibility to manage changing priorities, new technologies, and evolving healthcare regulations
• Quality Assurance Mindset Commitment to maintaining high standards in specimen integrity, safety, and lab performance
  
  

Essential:

Qualifications & Experience

• Bachelor Degree
  
  

Essential:

• In a relevant field such as: Medical Laboratory Science, Clinical Laboratory Science, Biology or Chemistry Health Sciences or Healthcare Administration
  
  

Other Information:

Experience essential:

• 3-5 years of experience in a clinical or hospital laboratory setting
  
  

Certification Essential:

• ASCP (American Society for Clinical Pathology)
• AMT (American Medical Technologists)
• AAB (American Association of Bioanalysts
  
  

License Essential:

• State of Florida MLT or MLS