What are the responsibilities and job description for the Director of Quality position at Lakeland Monroe Group?
Company Summary:
Lakeland Monroe Group is a world-class supplier of decorative, precision, and functional plastics for the Automotive Industry. Our team is dedicated to solving manufacturing challenges. With over 30 years of industry, and our team experience, we strive to exceed our customer’s expectations, every day.
To achieve our vision of a world class corporation, we are seeking team members to join us who are passionate about continuously fostering teamwork and increasing productivity and standardization.
Benifit Plans: Medical, vision, dental, short term disability, long term disability, life insurance, 401(k), holiday pay, sick pay
Job Summary:
Plan, document, implement and administer the Quality program to achieve continual improvement in all forms of work and assure customer satisfaction.
Supervisory Responsibilities:
Oversee the group of quality managers across 3 facilities.
Duties/Responsibilities:
- Develop and maintain Quality System to meet the intent of customer needs.
- Maintain the Quality Manual and update at least annually.
- Ensure the Quality System is responsible to the need for continual rapid improvement.
- Jointly develop and maintain procedures, with all other areas throughout the company to effectively implement the Quality System.
- Audit the effectiveness of the Quality System and serve as a focal point for customer audits.
- With Operations; develop measures of improvement and report regularly.
- Continually improve communication and credibility with customers.
- Organize staff and lead Quality function to support all product lines and functional areas in multiple facilities.
- Explore new methods for quality improvement and act as consultant and catalyst to the company staff for making improvements in all areas.
- Develop and maintain effective system of new product implementation.
- Develop and maintain TS16949 System
- Select and develop staff to meet organization’s goals and objectives.
- TS16949/ISO14001 Management Representative.
- Responsible for attending education courses to upgrade managerial and technical skills as necessary.
- Performs miscellaneous duties and projects as assigned and required.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent sales and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- Bachelor's degree (B. A.) from four-year college or university and five years of related experience; or, High School Diploma/GED and ten years related experience and/or training; or equivalent combination of education and experience.
Proficient in: FMEA, PPAP, APQP, SPC, Measuring Systems Analysis.
Physical Requirements:
- Prolonged periods of standing and/or walking during an 8 hours shift.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 25 pounds at times.
- The employee frequently is required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl.
- The employee is occasionally required to walk and talk or hear.
- Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.