What are the responsibilities and job description for the Front Desk Receptionist position at LAKELAND HOTEL?
Overview
We are seeking an energetic and highly organized Front Desk Receptionist to join our dynamic team. This vital role serves as the first point of contact for visitors, clients, and staff, ensuring a welcoming and professional environment. The ideal candidate will possess excellent communication skills, strong organizational abilities, and proficiency with office management tools. Your enthusiasm and attention to detail will help create a positive experience for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your administrative expertise in a fast-paced setting.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems with professionalism, providing accurate information or directing calls efficiently
- Handle appointment scheduling, calendar management, and coordinate meetings using various digital tools such as Google Workspace and Microsoft Office
- Maintain organized filing systems, process data entry tasks, and ensure all records are accurate and up-to-date
- Support office management tasks including supply inventory, document proofreading, and general clerical duties such as copying, scanning, and faxing
- Assist with customer support by addressing inquiries via phone or email with excellent phone etiquette and responsiveness
- Perform light bookkeeping tasks using QuickBooks or similar software to support financial record keeping
Experience
- Prior office experience or administrative support roles demonstrating strong organizational skills and multitasking ability
- Proven customer service experience with excellent communication skills in both English and bilingual settings preferred
- Familiarity with multi-line phone systems, data entry, filing procedures, and office software such as Microsoft Office Suite (Word, Excel)
- Knowledge of Google Workspace applications including Gmail, Calendar, Docs, and Drive is highly desirable
- Experience in medical or dental receptionist roles is a plus but not required; a background in personal assistant or clerical work will also be valued
- Ability to manage time effectively while handling multiple responsibilities in a fast-paced environment
Join us to be the friendly face that keeps our office running smoothly! Your proactive approach and dedication will make a meaningful difference every day.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40.0 per week
Work Location: In person