What are the responsibilities and job description for the Member Service Associate position at LAKELAND HILLS YMCA?
Member Service Associate (Part-Time)
Lakeland Hills Family YMCA
Are you friendly, energetic, and passionate about creating a welcoming experience for others? Join the YMCA team as a Member Service Associate and become the first smile our members see when they walk through the door!
What You'll Do
- Greet members and guests with exceptional customer service
- Answer phones and assist with member inquiries
- Process memberships, program registrations, and payments
- Give facility tours and help connect people to YMCA programs
- Maintain a clean, organized, and welcoming front desk area
- Support daily operations and help create a positive member experience
What You Get!
- Earn extra income in a fun, supportive environment with a great team.
- Comprehensive, hands-on training to help you feel confident and successful in your role from day one.
- Valuable experience in a front desk and customer service position.
- Free YMCA Membership, including access to our state-of-the-art Health & Fitness Center, group exercise classes such as Pilates, Yoga, Cycling, and more. You'll also enjoy access to our regulation-size pool, exclusive member discounts, and special member-only opportunities.
- Priority consideration for future employment opportunities at the Lakeland Hills YMCA.
What We're Looking For
- Strong communication and customer service skills
- Friendly, professional, and dependable attitude
- Ability to multitask and problem-solve in a fast-paced environment
- Comfortable using computers and handling cash transactions
- Available to work at least two shifts per week
Salary : $16