What are the responsibilities and job description for the Director of Program Management position at Lakeland Behavioral Health System?
Purpose Statement
Plan, direct and coordinate the activities of the facility's therapeutic programs.
Essential Functions
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
Plan, direct and coordinate the activities of the facility's therapeutic programs.
Essential Functions
- Develop and maintain administrative and clinical operations that provide the highest quality care and best possible outcomes for the patients. Provide supervision to program staff.
- Plan and implement program goals, objectives, personnel, resources and equipment. Implement the approved program plan objectives, timetables, expected outcome and measures for assigned areas of responsibility.
- Oversee the program's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing counselors, clinical staff or other facility / clinic staff involved in the delivery of services through the program. Organizes, manages and coordinates all operational and administrative processes.
- Develop and implement operating policies and procedures for the program or organization; ensure procedures and workflow are consistent with organizational objectives, treatment protocol, regulations, and standards of care; ensure that operations conform to established environmental, safety, and infection control requirements. Identify opportunities to improve program's efficiency’s
- Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
- Responsible for an assigned caseload if applicable to the program.
- Support, teach and act as a program resource for other staff members.
- Provide direct care relative to diagnosis and therapeutic management independently, using consultation where appropriate.
- Monitor staff schedules to ensure that appropriate staffing levels are available to facilitate care in a timely manner.
- Develop and implement treatment plans, develop and maintain and audit charts and records for patients.
- Serve as liaison and provide consultation with other staff on related issues, regulations, and standards pertaining to area of clinical specialty.
- Provide outreach services in area of clinical specialty as needed.
- Perform other functions and tasks as assigned.
- Bachelor’s degree in behavioral health or related field required. Master’s degree in behavioral health preferred.
- Four or more years’ experience working in behavioral health required.
- One or more years’ management experience required.
- CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
- First aid may be required based on state or facility.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.