Veterinary Receptionist Position – Part Time or Full Time

Job Summary

We are seeking a dedicated and personable Veterinary Receptionist to join our veterinary team in a part-time or full-time capacity. The ideal candidate will possess excellent communication skills, a passion for animal care, and the ability to manage front desk operations efficiently. This role is vital in creating a welcoming environment for clients and their pets while supporting the clinical team with administrative and logistical tasks. The Veterinary Receptionist will ensure smooth daily operations, foster positive client relationships, and uphold the high standards of our veterinary practice.

Responsibilities

• Greet clients and their pets warmly, providing exceptional customer service and ensuring a positive experience from check-in to check-out.
• Schedule appointments, manage client records, and coordinate follow-up visits using veterinary software systems.
• Handle medical collections accurately, including processing payments and insurance claims in compliance with relevant regulations such as DEA and USDA guidelines.
• Assist with front desk duties such as answering phone calls, responding to inquiries, and providing information about pet care services.
• Support veterinary staff with administrative tasks related to medical records, laboratory documentation, and inventory management of supplies.
• Maintain cleanliness and organization of the reception area, ensuring it adheres to sanitation standards and aseptic techniques when necessary.
• Communicate effectively with clients regarding treatment plans, medication instructions, and post-operative care instructions while demonstrating knowledge of veterinary terminology.

Requirements

• Previous experience working in a veterinary clinic or animal care environment is highly preferred.
• Familiarity with veterinary software programs and Microsoft Office applications for administrative support.
• Knowledge of animal handling, restraint techniques, and dog training is advantageous for assisting with kennel or pet care tasks when needed.
• Understanding of veterinary critical care procedures, animal anatomy, aseptic techniques, and laboratory procedures enhances performance in this role.
• Strong organizational skills with attention to detail in managing appointments, billing, and client communication.
• Excellent interpersonal skills to foster positive relationships with clients, staff, and pet owners from diverse backgrounds.
• Ability to handle multiple responsibilities efficiently in a fast-paced environment while maintaining professionalism at all times.
• Knowledge of drug enforcement regulations (DEA) compliance and USDA regulations related to animal handling and medication administration is desirable.

Join our team as a Veterinary Receptionist to contribute to compassionate pet care while advancing your career in a dynamic veterinary setting!

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Experience:

• Animal hospital: 1 year (Required)

Work Location: In person

Salary : $16