What are the responsibilities and job description for the Host/Hostess position at Lakehouse Restaurant?
Company Overview
The Lakehouse is an independent locally owned and operated restaurant located at Sunset Beach on beautiful Cheat Lake. Our mission is to provide exceptional dining experiences with a focus on fresh seafood and steaks, catering to a diverse crowd through both in-house dining and off-site events.
Summary
We are seeking a dedicated Host/Host to join our team at Lakehouse Restaurant in Cheat Lake. In this role, you will be the first point of contact for our guests, ensuring they feel welcomed and valued while contributing to our mission of delivering outstanding service.
Responsibilities
- Greet and seat guests promptly with a warm and friendly demeanor.
- Manage reservations and maintain an organized seating chart.
- Provide menus and inform guests about daily specials.
- Assist with guest inquiries and ensure their needs are met throughout their visit.
- Collaborate with the waitstaff to ensure smooth service flow.
- Handle phone calls for reservations or inquiries with professionalism.
- Maintain cleanliness and organization of the host stand area.
- Support event coordination for in-house parties as needed.
Qualifications
- Proven experience as a Host/Host or similar role in a restaurant environment.
- Strong customer service skills with a focus on guest satisfaction.
- Excellent communication skills, both verbal and written.
- Familiarity with restaurant operations and POS systems (Aloha POS, Micros POS preferred).
- Ability to multitask and work efficiently in a fast-paced environment.
- A friendly, outgoing personality that enhances the guest experience.
Call-To-Action
If you are passionate about hospitality and ready to make every guest's experience memorable, we invite you to join our team at Lakehouse Restaurant. Apply today!
Job Types: Full-time, Part-time
Pay: $10.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $10 - $15