What are the responsibilities and job description for the On-Call Banquet Captain position at LAKEHOUSE HOTEL LLC?
Banquet Captain
A Banquet Captain at Lakehouse Resort is responsible for overseeing the execution of banquet events, ensuring that all operations run smoothly and guests have an exceptional experience. This role involves coordinating with the banquet staff and serving as the primary point of contact for event hosts.
THE DUTIES OF A BANQUET CAPTAIN INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
· Welcoming guests upon their arrival and assisting them with their seating arrangements.
· Setting up and managing staff shifts and timetables.
· Developing and providing staff with the necessary training, including customer service, serving etiquette, and company standards.
· Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff.
· Monitoring the inventory of supplies, equipment, and furniture.
· Ensuring that the venue and facilities remain neat and clean.
· Act as the main point of contact for event hosts and guests, promptly addressing any questions, concerns, or special requests.
· Ensuring that all applicable safety regulations are communicated and adhered to.
· Always maintain a composed and professional attitude.