What are the responsibilities and job description for the Front Office Patient Coordinator position at Lakebrink-Mitts Dental?
An established dental practice in Liberty, Missouri is seeking a Front Office Patient Coordinator to join our team. We are looking for someone who is dependable, detail-oriented, and brings a positive, outgoing attitude to patient interactions. This role is ideal for someone who takes initiative, stays organized, and thrives in a fast-paced environment while delivering a high level of customer service.
This position focuses on front office administration and patient coordination. Responsibilities include, but are not limited to:
- Greeting patients and managing check-in/check-out processes efficiently
- Entering and organizing patient paperwork with accuracy
- Answering and managing incoming phone calls with professionalism
- Scheduling and confirming patient appointments with attention to detail
- Determining and communicating patient financial portions
- Preparing and organizing new patient paperwork to support efficient appointments
- Managing schedule changes, cancellations, and last-minute openings effectively
- Communicating clearly with patients regarding appointments and financial expectations
- Supporting overall front office workflow and daily operations
- Creating a welcoming and professional first impression for all patients
- Addressing patient questions and concerns with confidence and care
- Building rapport with patients to support long-term relationships
Previous experience with dental software and procedures is preferred but not required; we are willing to train the right candidate who is motivated and eager to learn. The hours for this position will be:
Monday: 6:45 AM - 4:15 PM
Tuesday: 8:00 AM - 5:15 PM
Wednesday: 6:45 AM - 4:15 PM
Thursday: 8:00 AM - 5:15 PM
Friday: 7:00 AM - 11:15 AM
Skills/Qualifications: Telephone Skills, Verbal Communication, Multi-tasking, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Supply Management
Job Type: Full-time
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
Work Location: In person
Salary : $18 - $20