What are the responsibilities and job description for the Service Writer position at Lake Viking Marine?
Service Writer / Advisor
Lake Viking Marine, a regional leader in the marine industry, is looking to expand its service team. We are currently seeking a Service Writer / Advisor.
Compensation:
Wages will be commensurate with experience and ability.
Benefits Include:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
- 401(k) with Company Match
- Uniforms Provided
- Paid Training
- Employee Discounts
- Year-Round Employment
Ideal Candidate Qualifications:
- Great attitude
- Strong work ethic
- Commitment to exceeding customer expectations
- Ability to adapt to changing priorities and conditions
- Team-oriented mindset
- Excellent customer service skills
- Outstanding follow-up and communication abilities
- Ability to multitask and manage multiple responsibilities
- Familiarity with sterndrive and outboard repair and maintenance
- Experience operating, or willingness to learn to operate, heavy equipment such as tractors and forklifts
- Willingness to complete manufacturer and industry training
- Ability to occasionally travel or stay overnight for boat shows and events
- Boating experience is a major plus
Responsibilities Include:
- Writing, tracking, and managing service work orders
- Interacting with customers in person and by phone
- Following up with customers throughout the service process
- Tracking technician efficiency and billable time
- Assisting with boat deliveries as needed
- Billing and collecting payment for completed service work
About Lake Viking Marine
Lake Viking Marine is a 38-year-old business located on Lake Viking in Northwest Missouri. Our unique waterfront location allows our service team to diagnose, repair, and test boats in real-world conditions on the water.
We have been recognized as a Top 100 Dealer nine of the last eleven years and are one of only a few Five Star Certified Dealers in Missouri. Our commitment to exceptional customer service is what sets us apart, and we are looking for team members who share that same commitment to excellence.
If working around the water, representing premium brands, and being part of a great team in a modern facility sounds appealing, we'd love to hear from you.
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- What most interests you about this position?
- What skills do you possess that make you suited for this position?
Experience:
- Service writing: 1 year (Preferred)
Work Location: In person
Salary : $40,000 - $55,000