Leadership Development Program Manager

More Than A Job!

Why do you work each day? To us, our jobs are not just something we do to make a living, it’s a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn’t measured in dollars and cents, it’s seen in our communities and felt by the people who believe in us.

Benefits Include:

• Financial wellbeing services
• 401(K) matching with up to 5% match
• Reduced health insurance
• Employee wellbeing services
• DE&I initiatives
• Work-life balance

Job Summary

The Leadership Development Program Manager designs, implements, and manages programs to cultivate leadership and management skills, align development with business goals, and assess program effectiveness through data-driven insights and stakeholder collaboration. Key responsibilities include analyzing organizational needs, creating and facilitating leadership training, staying updated on industry trends, evaluating program ROI, and coaching team members to foster leadership growth at all levels.

What You’ll Do

• Travel: Day travel within Michigan as needed to support Relationship Center team members (estimated to be up to 60%). Occasional overnight travel.
• Program Design & Development: Create and curate sustainable leadership and management development curricula and programs, ensuring they meet identified business needs.
• Implementation & Facilitation: Launch and facilitate leadership programs, including for high-potential team members, in-person and online.
• Stakeholder Collaboration: Work with stakeholders and subject matter experts to validate business needs and inform program design.
• Program Management: Manage the end-to-end lifecycle of Lake Trust leadership programs, from design and delivery to assessment and sustained improvement.
• Effectiveness Measurement: Utilize evaluation tools to measure program effectiveness and return on investment (ROI) and provide data-driven recommendations to leadership.
• Industry Research: Stay current on leadership development trends, including modern learning approaches, technology, and best practices, and recommend innovative solutions.
• Coaching & Support: Coach emerging leaders and provide coaching to foster leadership skills and growth.
• Succession Management: Develop and support team members to potentially move into critical leadership roles within the organization.
• Vendor Management & Budgeting: Manage external vendor relationships after a tool has been selected and manage to the budget.
• Effective Communication: Proactively communicate and promote leadership and management programs internally

What You’ll Bring

• Bachelor's degree in Human Resources, Business Administration or related field, Master's degree preferred
• At least 5 years of experience in designing and executing leadership development programs
• Excellent communication skills and ability to build relationships across all levels of an organization
• Strong organizational and project management skills
• Gallup Certified Strengths Coach preferred
• Identify and own the evolution of vital leadership competencies, including assessing needs and risks within the competencies, and how to close any gaps
• Experience in developing Leader and Manager content that enhances skills, capabilities, and mindsets that leaders and managers need at all levels
• The ability to diagnose barriers to performance and steer the redesign of processes and programs to increase effectiveness
• Experience managing others preferred but not required
• Drive organizational change in support of new strategic ambitions and create a change-ready workforce
• Experience managing a program budget

Knowledge, Skills, and Abilities:

• Instructional Design: Practical experience in instructional design for corporate learning environments.
• Facilitation Skills: Expertise in adult learning principles and the ability to facilitate engaging learning experiences.
• Data & Analytics: Skilled in analyzing data to drive program improvements and demonstrate impact.
• Interpersonal & Communication Skills: Strong interpersonal skills and the ability to effectively communicate with individuals at all organizational levels.
• Project Management: Ability to manage projects, timelines, and budgets effectively.
• Technology Proficiency: Advanced proficiency with instructional design authoring tools including, but not limited to Articulate Storyline, Rise, Camtasia and MS Office applications.

What You’ll Get

• Ability to collaborate and build a sense of togetherness that contributes to a positive work environment.
• Being open to change and embracing new opportunities can lead to diverse experiences and career advancement.
• By prioritizing member wellbeing, which leads to increased engagement, improved team dynamics, higher levels of motivation and a stronger community culture.