Housekeeping Manager

Lake Port Square is an upscale Senior Living community located on the shores of Lake Harris on a 78-acre nature preserve. We offer a wide variety of beautifully appointed residential options, a wealth of exceptional services and amenities, and a full calendar of fun, engaging activities. Lake Port Square is conveniently located just an hour away from the airports, shopping, attractions and theme parks of Orlando. Lake County is home to many nature trails, lake activities and the best parks in Central Florida.

As a life care community, Lake Port Square makes aging in place simple. Residents are able to seamlessly transition from independent living to assisted living, and skilled nursing care, as their healthcare needs change.

The Housekeeping Manager is responsible for overseeing the daily operations of the Environmental Services Department, including the care, cleaning, and appearance of all areas of the community. This position ensures a clean, safe, and hospitable environment for residents, guests, and employees by supervising, training, and evaluating housekeeping and laundry staff; managing supplies and equipment; maintaining compliance with infection control standards; and operating within established budgetary guidelines.

The Housekeeping Manager promotes a culture of service excellence, teamwork, and respect, supporting the community’s hospitality and wellness standards.

Principal Duties: Essential Job Duties:

Plans, organizes, and supervises all housekeeping and laundry operations to ensure timely and high-quality cleaning services.

Conducts regular inspections of apartments, common areas, and Health Center rooms to ensure standards are met.

Hires, trains, schedules, evaluates, and disciplines housekeeping and laundry staff.

Develops and maintains cleaning schedules for routine and special projects (e.g., deep cleaning, move-in/move-out refurbishing).

Coordinates apartment refurbishing and renovation cleaning with the Plant Operations Department.

Ensures proper usage and maintenance of housekeeping and laundry equipment.

Maintains accurate records, reports, inventories, and safety documentation.

Monitors departmental compliance with all infection control and safety policies.

Tests and evaluates new cleaning products and equipment to improve efficiency and effectiveness.

Manages supply levels and orders necessary chemicals, equipment, and materials.

Other Duties:

Assists in preparing and managing the department budget; operates within financial guidelines.

Fills in and performs housekeeping duties as needed to ensure continuous service coverage.

Coordinates with other departments to support resident satisfaction and community-wide initiatives.

Participates in community committees, training sessions, and leadership meetings as assigned.

Performs additional tasks and responsibilities as assigned by the Director of Plant Operations.

Hospitality Focus:

The community fully embraces a culture of hospitality . The following hospitality promises guide all interactions with residents, guests, and team members:

Greet everyone warmly, by name and with a smile.

Treat everyone with respect and courtesy.

Anticipate needs and respond promptly.

Hold yourself and others accountable.

Maintain professionalism in conduct and appearance.

Pay attention to detail and follow through on commitments.

Make residents, guests, and employees feel valued and appreciated.

Wellness Focus:

Employees are expected to promote a culture of wellness that supports residents and staff across eight dimensions: emotional, environmental, health services, intellectual, physical, social, spiritual, and vocational.

Qualifications:

High school diploma or equivalent required, coursework or certification in housekeeping management or institutional cleaning preferred.

Minimum of three (3) to five (5) years of progressive housekeeping experience, including supervisory responsibilities.

Knowledge of housekeeping operations, infection control, and chemical safety required.

Strong communication, leadership, and organizational skills.

Ability to make independent decisions, analyze data, and improve departmental performance.

Experience in a senior living, healthcare, or hospitality environment strongly preferred.

Physical Requirements/Working Conditions:

Must be able to move throughout the building and grounds regularly.

Must be able to lift up to 30 pounds.

Good visual and hearing acuity required, effective verbal communication essential.

May be exposed to cleaning chemicals, communicable diseases, and unpleasant odors.

Non-Clinical $25.00