What are the responsibilities and job description for the Campground Front Desk position at Lake Milton/Berlin KOA?
Must be available to work weekends.
Lake Milton/Berlin KOA is seeking a friendly, enthusiastic, and dependable person. We are looking for someone who is optimistic, a strong team player, and passionate about providing excellent customer service. As one of the first points of contact for our guests, this position plays an important role in creating a welcoming and positive first impression.
Responsibilities and Duties
- Assist guests with check-in and check-out at the campground office
- Take reservations over the phone and provide accurate information to guests
- Deliver outstanding customer service at all times
- Assist with general store sales and guest needs
- Perform light cleaning and help maintain a clean, organized workspace
- Work closely with team members to ensure guests have an enjoyable camping experience
Qualifications and Skills
- Previous customer service or office experience is required
- Strong customer service and communication skills
- Friendly, positive, and professional attitude
- Basic computer knowledge, including Microsoft Office (Word and Excel)
- Ability to type and navigate reservation systems efficiently
- Must be dependable and able to work weekends and holidays
Join our team and be part of creating memorable camping experiences for families and guests all season long!
Pay: $14.50 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $15