What are the responsibilities and job description for the Assistant Shift Manager- Table Games position at Lake Mac Casino Resort & Racetrack?
Bet on a Great Career at Lake Mac Casino Resort & Racetrack!
Elite Casino Resorts is looking for passionate, service-oriented individuals to be part of the team to open our newest resort property, Lake Mac Casino Resort & Racetrack, located in Ogallala, Nebraska. Elite Casino Resorts operates five gaming resorts located throughout Nebraska, Iowa and Illinois. Lake Mac Casino Resort & Racetrack, which is scheduled to open in Fall 2025, will become our sixth resort property. We offer dynamic career opportunities across our first-class Vegas-style properties, including roles in gaming, hospitality, dining, spa, facilities and other company operations such as accounting, technology and human resources. Lake Mac Casino Resort & Racetrack aims to be the premier destination resort in the region, with a wide variety of slot machines, table games (including Poker), sportsbook, hotel, restaurants, spa, conference/event space and live entertainment.
Lake Mac Casino Resort & Racetrack offers a comprehensive benefits package designed to support employees’ health, financial well-being and work-life balance. Full time team members are eligible for medical, dental and vision insurance, along with a 401(k) plan and profit-sharing opportunities. Additional benefits include paid time off, life insurance, disability, and access to a variety of Aflac coverages at attractive group rates. At Elite Casino Resorts we value our employees, and show our appreciation through events such as food truck days, employee parties, and anniversary and birthday recognition. Beyond the tangible benefits, Elite Casino Resorts builds a strong company culture through an emphasis on teamwork and respect, and support our employees in giving back to their communities through our Winning Hands Employee Volunteer Program.
An Assistant Shift Manager is responsible to set and maintain a standard of performance by monitoring and assuring that procedures are in accordance with internal controls and Gaming Commission rules and regulations.Essential Functions:
- Provide exceptional customer service to all internal and external customers.
- Maintain security of games and adherence to established policies and procedures through continuous interaction with all table games personnel.
- Set-up daily card and dice impress and/or verification.
- Monitors the completeness and accuracy of the Player Tracking Forms and associated Pit paperwork.
- Monitors player development through the use of KONAMI, and the VIP TRACKING system.
- Assures proper spread of table games and recommends scheduling changes when necessary.
- Maintains ongoing communication with Casino Manager and Table Games Director.
- Authorized to provide all complimentary privileges per company policy.
- Responsible for the on-going training and grooming of mid-management personnel.
- Inform Table Games Director when disciplinary action may be needed.
- Acting Manager on Duty for the property when necessary.
- Perform all functions of personnel within span of control, as needed.
- Assure an environment which emphasizes cooperation, communication, and teamwork with all departments.
- Support compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests.
- Support current law and policy to provide a work environment free from illegal and discriminatory behavior.
- Promote and ensure the safety and security of all guests and employees.
- Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment and decision-making skills.
- Job duties, tasks, work hours, work requirements, and other duties as assigned may be added or changed at any time.
Required:
- Ability to obtain and maintain a Nebraska Gaming License