What are the responsibilities and job description for the Marina Dock Crew position at Lake Keowee Marina?
RENTAL EXPERIENCE SPECIALIST
Own the Standard. Own the Guest Experience.
Keowee Marina | Full-Time
At Keowee Marina, our rental boats are not inventory - they’re rolling brand statements.
Every boat that leaves the dock represents our reputation.
This role exists for one reason:
deliver a flawless, premium experience—every single time.
This is not an entry-level “help where needed” position.
This is a high-ownership, high-standards role with real responsibility and real upside.
THE ROLE
You are the point of accountability for rental fleet readiness and guest experience.
From pre-launch to return - you control the standard.
If something leaves the dock below standard, that’s on you.
If guests walk away impressed and come back - that’s also on you.
WHAT YOU’LL BE DOING
- Operate and stage boats with confidence
- Inspect, prep, and reset boats to a premium, showroom-level standard
- Own cleanliness, safety gear, fueling coordination, and presentation
- Deliver polished, professional guest handoffs and orientations
- Catch issues before they become guest problems
- Coordinate with service and dock teams to keep everything moving fast
- Enforce checklists and standards with zero shortcuts
WHAT WE’RE LOOKING FOR
- Boat handling experience preferred
- Background in high-end customer experience is a plus (marina, resort, rentals, hospitality, etc.)
- Strong attention to detail - nothing slips past you
- Clear, confident communicator with guests and team members
- Someone who takes ownership
- Comfortable being held accountable for outcomes - not effort
WHAT SUCCESS LOOKS LIKE
- Boats leave spotless, safe, and dialed in
- Guests feel confident, taken care of, and impressed
- Problems are prevented—not explained away
- Repeat customers and referrals increase because of your execution
APPLY NOW
Keowee Marina
The largest full-service resort marina on Lake Keowee - minutes from Clemson University.
We don’t compete on volume. We compete on experience.