What are the responsibilities and job description for the Commerical CSR position at Lake Insurance?
We are seeking a Commerical CSR to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesQualifications:Previous Commercial CSR Experience Required experience requiredAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsSpanish-speaking a huge plus!
Salary : $17 - $21