What are the responsibilities and job description for the Front Desk Receptionist position at Lake Inn?
Front Desk Associate
We are seeking a friendly, dependable, and organized Front Desk Associate to join our team. The ideal candidate will provide excellent customer service while ensuring the smooth operation of our front desk.
Responsibilities:
- Greet guests with a friendly and professional attitude.
- Check guests in and out using our paper-based reservation system.
- Answer phone calls and assist with guest questions and requests.
- Maintain accurate records and complete all front desk paperwork.
- Fold, organize, and restock clean laundry.
- Keep the front desk, lobby, and work areas clean and organized.
- Communicate effectively with housekeeping and management regarding room status and guest needs.
- Assist with other front desk and hotel duties as assigned.
Qualifications:
- Excellent customer service and communication skills.
- Strong organizational and multitasking abilities.
- Comfortable working with a paper filing and reservation system.
- Ability to fold, organize, and restock laundry.
- Dependable, detail-oriented, and able to work independently.
- Basic computer and phone skills are a plus.
This position requires a positive attitude, reliability, and a commitment to providing every guest with a welcoming experience.
Pay: $11.00 - $13.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $11 - $13